Game crash

[somber topaz]

Every time I start game I've to log in very single time via google and then the moment click to enter the game when my plane shows up the game crash in seconds

[runic epoch]

Hello, Traveler.
I'm pleased to be of service to you !
Regarding your feedback on [game flashback]:
In order to better confirm your problem, please provide the following information:

[Character nickname]:
[Character ID]
[Device Model]:
[Network Operator]: (Example: Chunghwa Telecom / Far EasTone, etc...)
[Scenario where the issue occurs]:
[Frequency of the issue]:
Operation video (if available)]:
If you are installing the PC version of the game, please provide the following information.
[Game Log]:
(How to get the logs: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g.: Steam\steamapps\common\Dragonheir Silent Gods\logs)

For Android version, please provide the[Game log]:
(How to get the log: the log file under /Android/data/com.sgra.dragon/files/.)

Please find the log files ending with "log". If you have not enabled the display of file extensions, you may not see the file names ending with "log". Example file names include: dragon_log_date_19.log.

Please pack all the log files and send them to us. Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

[somber topaz]

where should i send all that?

[runic epoch]

Hi Traveler, you can send all the information on this post directly or directly message me.

[somber topaz]

I've sent you all the details since yesterday. why no reply?

[runic epoch]

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.

[somber topaz]

thanks

[runic epoch]

Dear Traveler,

Thank you for your patience. Regarding the crash issue you reported, please first try entering Google Play before logging into the game to see if the problem has improved.

If the issue persists, you may contact us again and provide a complete screen recording of your operation.

[somber topaz]

I'm on my PC and on PC there is no google play for me