#still cant login via google (thru steam)

1 messages · Page 1 of 1 (latest)

primal gorge
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i click fb login a window pops up(my account was binded on my old hacked fb), i click apple login a window pops up, i click google, nothing pops up, and have error after few sec, i give up, i spent so much buying battle pass since s2-s4 and i get this unfixed problem for weeks now, ive given my logs, you guys did confirm the error... as much as i like to play, i guess have to quit now , stuff were better before the migration ffs

i did uninstall install dh from steam too, changed my default browser but nadaaa

unborn shard
# primal gorge i click fb login a window pops up(my account was binded on my old hacked fb), i ...

Dear Traveler,

Thank you for reaching out to us and explaining the situation. Please rest assured that we will do our utmost to assist you with this issue.

  1. Upon reviewing your past posts, I noticed the error message [9999] [6]. This typically occurs when you've been logged into the website for an extended period. We suggest checking for any security interception settings or trying a different device or browser.

  2. If your third-party account was compromised, preventing you from logging in, please provide the following information:
    Lost Account Information:
    a. Account creation date
    b. Device used to create the account
    c. Common login and registration region
    d. Screenshots of the first purchase and the most recent three transactions (including order number, date, purchased items, etc.)
    This information is mandatory if you have made any purchases. If there are fewer than three transactions, please provide all related transaction screenshots.

Please create a new game account and link it to any third-party social account. Share with us the character ID of the new account. If the review is successful, we will re-bind your old and new accounts. Please be sure to create a new account and do not provide information on the account you wish to continue using.

  1. If the issue is still the same with error 9999 6 or there's no response when clicking login, please provide a recording of your operation, device information, and game logs:
    PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
    Android mobile: Android/data/com.sgra.dragon/files

To better assist you, please provide the relevant information requested. Once we gather the information from you, we will forward it to the development team for review.