#Can’t purchase in game

1 messages · Page 1 of 1 (latest)

deep locust
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So it’s been three days i’m facing this issue.
I cant’t buy the walker’s selection, dragon crystal, and, treasure market.

queen light
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deep locust
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Thank you for your advise, i will try it, but i will also wait for the official answer from the team.

eternal mesa
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@deep locust same thing for me.... ahhh well... i guess they do not want any money.. fine by me i'll go spend in WoR

queen light
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Even passes

deep locust
eternal mesa
queen light
verbal tartan
# deep locust So it’s been three days i’m facing this issue. I cant’t buy the walker’s selecti...

Dear Traveler,

Thank you for reaching out to us. As for the top-up issue you mentioned, please provide us with the following information:

  1. Character Nickname/ID
  2. Your country
    If you have used any VPN, please also tell us the VPN location
  3. Game Log:
    How to provide logs:
  • PC: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
  • Android Mobile: Navigate to Android/data/com.sgra.dragon/files.

Please find the log files ending with .log. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.

Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!

verbal tartan
deep locust
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Thank you.

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It fixed.