Game crashing

[wise kettle]

ID 2721170293103267840
Downloaded the game 2 days ago and it keeps crashing, it's unplayable.
Repaired it twice, set graphics to low, yesterday uninstalled it and reinstalled and it's even worse. Sent a ticket in game also but no response yet.
I'm using a Motorola g14 and had no problems with other games so far.

[wise kettle]

Fixed

[sick glacier]

What did you do ? It could be be useful for some other players 🙂

[wise kettle]

Did a bit of a research and found out more Motorola users had problems with games crashing.
Need to check if everything is up to date, some updates need to be completed manually, this fixed it for me

[sick glacier]

Thanks 🙂

[wise kettle]

You're welcome 🙂

[little plover]

Dear Traveler,

Regarding the crash issue you reported, could you please provide the game log?

Android Mobile: Navigate to Android/data/com.sgra.dragon/files.

Please find the log files ending with .log. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.

Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!

[wise kettle]

Problem is fixed already