#Не получил награду за ластбосса 3сезона

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static relic
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Сегодня был переход с 3 сезона на 4. В сезонном рейтинге я был стабильно на 12 месте, в рейтинге ласт босса 15(награда 40тысяч клепсидры). Но при переходе на новый сезон увидел место в рейтинге 27. Я видел кто занимает какие места и меня не могли обогнать
Также непонятно как получить награду за арену 3х3(где я входил в 10) и награду за последнюю трудную тренировку

inner portal
# static relic Сегодня был переход с 3 сезона на 4. В сезонном рейтинге я был стабильно на 12 м...

Dear Traveler,

If your server has defeated the final Boss and you were unable to log in to claim all the rewards, it's possible for your ranking to drop. Conversely, if other players log in and claim their rewards, your ranking may also decrease. Regarding your feedback on the 3V3 and Hard Training rewards, could you please provide your Character ID so I can look into it for you?

static relic
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2545809016143895552

inner portal
# static relic 2545809016143895552

Dear Traveler,

Upon investigation, you received the Hard Training reward on 2024-12-20 at 00:04:46 and the 3V3 Team Arena reward on 2024-12-20 at 00:56:58. Please note the following:

Only victories in the Grand Arena count towards the score, so matches in the Champion Arena are not included in the "Hard Training" event.
Events that are not settled before the server merge will not have their rewards reissued.
The scores in the Hard Training include the conversion points for Grand Gladiator Arena Rank, which change synchronously with your rank and are not added separately at the final settlement.

I hope the above answer is helpful to you. If you have any other questions, please feel free to contact us.

static relic
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Награды предыдущей недели я получил. Но не понимаю где получить награды новой недели , которые должен был получить 27.12

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Tell me, when should I receive the reward for the seasonal boss, if the rewards were counted at the time of the server transfer?

inner portal
static relic
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It turns out it’s not fair, there is a gap of a couple of hours before the servers merge, when you could take the reward from the seasonal last boss. As a result, some players took advantage of this and all the work of the season was lost due to the lost place in the ranking due to politics. I would also like to note that it showed that the season would end in 3 days, but it ended earlier.