still cant login via steam thru google sign in

[robust hare]

its been weeks now... whats the plan?

[soft arch]

Dear Traveler,

To better assist you, could you please let us know whether you are unable to find your account after logging in through Google or if you are facing another issue? If it's a lost account, please provide as much detailed information as possible to help us assist you more effectively:

Lost Account Information:
a. Time the account was created
b. Device used to create the account
c. Common login region and registration region
d. Screenshots of the first and the most recent three recharge orders (must include order number, date, and purchased items):
If you've made any purchases, this information is required. If there are fewer than three transactions, please provide screenshots of all related orders.

Please create a new game account and bind it to any third-party social account, and inform us of the character ID of the new account. Upon approval, we will rebind your new and old accounts, so be sure to create a new account and do not provide the information of the account you wish to continue playing.

Kind Reminder: Due to the need for multiple verifications, the review process may take some time. Please rest assured that we will proactively contact you as soon as there is any progress. In the meantime, we kindly ask for your patience. Thank you for your understanding and support!

[robust hare]

i already did weeks before but the problem persists

can u suggest a work around or something

[soft arch]

Hello Traveler,

Please review the previous message and provide the necessary information so that we can better assist you.

[robust hare]

the issue is service 999999[6]

error, google log in wont popup any browser

[soft arch]

Dear Traveler,

Thank you for reaching out. We've confirmed that if there is a prolonged delay in logging in after opening the webpage (including slow access to the login page or taking too long to enter your account details), it may trigger a timeout, resulting in the error codes [9999] [6]. We recommend switching networks or quickly entering your linked social account information.

If the issue persists, please provide the latest log information from the following paths:

• PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
• Android mobile: Android/data/com.sgra.dragon/files

Please find the files ending with .log. If you have not enabled file extensions viewing, you may not see the .log suffix. For example: dragon_log_xxxxxxxx.log. Please package all log files and send them to us.

Once we have collected the information you provide, we will immediately submit it to the team for verification and processing. Thank you for your understanding and cooperation!

[robust hare]

the issue is theres nothing going on after clicking google, it just freezes for 0.5s then nothing pops up

i never had any of these issues prior to merge of company