#Top up not updated with new season
1 messages · Page 1 of 1 (latest)
Dear Traveler,
To better assist you, please provide relevant screenshots. Thank you.
Sure here you go
Dear Traveler,
Thank you for providing your account information and screenshots. Upon investigation, we found that you purchased all the Dragon Crystal packages between December 14 and 16, 2024. Therefore, it is normal that the cumulative recharge bonus does not appear. Once the new season begins, the first-time double recharge benefit will refresh again.
I bought them twice? I know I bought them first season 4 after maintenance in the end of season 4 but we have started a new season 4. In this new season I dont think i bought the top up as they were not available? Are you telling me that I have bought top up twice in December?