#Game through steam runs incredibly slowly even on 2x
1 messages · Page 1 of 1 (latest)
Dear Traveler,
When the network is unstable, you may experience issues while playing. Please check your network and try again. If the problem persists, kindly provide the following information:
- Character ID
- Recording of the operation
- Device information
- Location
- Game logs
How to provide logs:
- PC: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
- Android Mobile: Navigate to Android/data/com.sgra.dragon/files.
Please find the log files ending with .log. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.
Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!
Traveler, hello,
To better assist you, please provide the additional information mentioned above. Thank you.