#There is no way to buy a battle pass

1 messages · Page 1 of 1 (latest)

drowsy umbra
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  • id 2116136155226004480
  • Good day. I have a problem purchasing a battle pass. The buy button is simply not active, but I can see and buy any other products.
agile robin
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Check the midasbuy Page maybe it works over that way, the page has the pass as well

agile robin
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And no, thats not the solution and official answer, its a hopefully working workaround as a quick way to help

drowsy umbra
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I'm sorry, this method doesn't work for me. My country is under sanctions and I will not be able to make payments using the methods presented on this site.

But before the game restarted on December 2, I calmly bought everything I needed.

agile robin
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Than you need to wait for flora or Lydia to take care, sorry.

oblique marlin
# drowsy umbra - id 2116136155226004480 - Good day. I have a problem purchasing a battle pass. ...

Dear Traveler,

Thank you for your patience. Regarding the issue you reported, could you please provide the following information:

  1. Are you able to purchase other items in the store, such as the Dragon Crystal Stone package? Please switch through each section and provide a screen recording.
  2. Game logs
    How to provide logs:
  • PC: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
  • Android Mobile: Navigate to Android/data/com.sgra.dragon/files.

Please find the log files ending with .log. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.

Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!

oblique marlin
oblique marlin
# drowsy umbra 1. log file 2. https://youtu.be/2BmIc4YuY4s?si=xQojPN8GPN_GytO4

Dear Traveler,

Thank you for your patience. Upon verification, if travelers are using a VPN, unstable connection points might affect location information, leading to some content not displaying correctly. We have conducted iterative updates and suggest that you restart and update the game to see if there is any improvement.

If the issue persists, please provide the latest game logs so we can further investigate. Thank you for your understanding and cooperation!

drowsy umbra