Haven’t gained a migration reward on iOS

[strange ermine]

After migration there were a banner that accounts will gain x25 heliolite dice and x1888 wyrmarrow.
But everything I’ve got was x140 wyrmarrow and that’s all :(
Will the iOS users gain a reward or I’m the only one who hasn’t?
ID: 2644467393032176640

[unkempt zinc]

Also iOS player. Got the maintenance rewards as announced. 🙂

[unkempt zinc]

It seems your server entered a new season on 6th December and the mails from the 2nd were deleted. You should contact the customer service.

[marsh brook]

Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[strange ermine]

Makes sense, thx

[strange ermine]

I’ll wait, thanks a lot ❤️

[strange ermine]

Hi there! Sorry for disturbing, but is there some information please? 🥹

[marsh brook]

Dear Traveler,

We have already reported and verified your issue. We will promptly update you with any progress.

[marsh brook]

Dear Traveler,

Thank you very much for your patience. The rewards issue you previously reported has been addressed, and the rewards have been reissued. Please log into the game to check.Thank you!

[strange ermine]

Hello!
I see there is a little bit less, but it perfectly fine anyways, thank you a lot ❤️❤️❤️

[marsh brook]

Dear Traveler,

Thank you for your feedback. We have reported it to our team for verification.