Blue screen

[shrewd lichen]

This is all I’m getting from my account right now it’s 3 seasons old and it worked for an hour the other day and now this is all I get unless I start a completely new character

[hushed tangle]

Dear Traveler,

Regarding the blue screen issue you reported, could you please provide the following information:

1. Did you log in through Steam, or was it via another method?
   Please note that currently, the PC version only supports Steam login, and travelers need to update and download the game through Steam.

2. Device information:

3. Screen recording of the operations:

4. Relevant logs:

• PC: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
• Android Mobile: Navigate to Android/data/com.sgra.dragon/files.

Please find the log files ending with .log. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.

Thank you for your cooperation.

[shrewd lichen]

It is logged in through steam on my pc I will gather all relevant information and pass it on I was playing the game when it did this I was trying to travel to the coliseum to do my daily tasks

[hushed tangle]

Dear traveler,

Thank you for your reply. In order to better locate and solve the problem, if the problem occurs again or is still not solved, please provide the above information, thank you!