#Can't log in to game
1 messages · Page 1 of 1 (latest)
found a workaround by switching default browser to Edge - just hope I will not have to do it every time I start the game
Dear Traveler,
Thank you for your update. This may be related to browser restrictions. Please try logging in using a different available browser. If the issue persists, feel free to contact us again, providing your Role ID and location.
Thank you for your understanding and cooperation!
That is what I did but I must say it was convoluted. First I had to switch default browser to Edge, then log in to my FB in Edge and only after all this game login would work. Luckily today it worked normally on Firefox but you really need to fix your MSDKview app to at least show some error codes or whatever when it can't do what it is supposed to do. Otherwise you know staring at blank page is not really helpful for the player to try finding working solution.
Dear Traveler, thank you for feedback. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
Dear Traveler,
Regarding the login issue you reported, could you please provide a screen recording of the steps you took? This will help us in making appropriate optimizations. Thank you for your assistance.
Sorry but after I managed to log into game first time using workaround it works normally now so can't record it now.