An American living in the UK and suddenly the game won’t take my money. Says it’s from the wrong region. This problem didn’t exist until after the migration.
#Won’t accept payment
sly flint
ornate gyro
An American living in the UK and suddenly the game won’t take my money. Says it’...
Dear traveler,
Thank you for your letter. Please provide a screenshot of the error message that prevents you from recharging. We will verify it as soon as possible. Thank you for your cooperation.
ornate gyro
Dear Traveler,
You need to confirm the region where your Google Store is located. Open Play Store-Account-Settings-General-Account and Device Preferences. You can see the account region in the Country/Region and Profile item. You must be in a non-US, non-Taiwan, and non-Russian region to make purchases.
sly flint
Ok I’m trying to figure this out. Do you help people from the US who use a vpn or is that frowned upon?
I bought my android in the US so I think that’s why the Google play store has my location as the US
But even if I physically am in London, it still says US in the play store
sly flint
It says that my Google play store account cant change its location until a whole year goes by.
How am I supposed to pay for stuff???
ornate gyro
Ok I’m trying to figure this out. Do you help people from the US who use a vpn o...
Dear traveler,
Thank you for your letter. The game does not support login and purchase in the US Google Play. If you want to continue using this device to play the game, it is recommended that you contact Google customer service for help with changing the region. Thank you for your understanding.
sly flint
According to Google, the only way to change my region is to physically be in the region and also to have a payment option from that region. This was not the case with my iOS device I was using before migration.
high nova
According to Google, the only way to change my region is to physically be in the...
Dear Traveler,
We sincerely apologize, but due to a shift in our overall operational strategy, we have ceased operations in the US region. If you are attempting to make a payment with a Google account based in the US, it will indeed not be successful, and we are unable to provide further assistance in this regard. You may try using alternative payment methods (such as through the PC Steam store) or wait for additional payment options to be available in the future.