#Can't login with Google from Steam. Please Help

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red berry
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Hi I have finished downloading this game from steam. I am unable to login to my account which is bind to my google.

ruby hornet
# red berry Hi I have finished downloading this game from steam. I am unable to login to my ...

Dear Traveler,

Could you please tell me what the error message is when you are unable to log in? Is it that after logging in with your bound Google account, it shows a different account (like a new one) instead of your previous account, or have you been unable to log into the game at all? Please provide a detailed description of the issue along with a screenshot. Additionally, regarding the account issue, you may refer to the following information:

Please ensure that you are logging in with the correct social account, as an incorrect account will not allow access to previous account information. If you are confident you are using the correct social account but find that it does not match your previous account after logging in, please provide the following information so we can assist you:

  1. The character ID/nickname of the lost account:
  2. The binding method used previously (such as Google, FB, or Apple ID):
  3. If you have successfully logged into another account, please provide the character ID/nickname of that account and the binding method:

Once we receive your response, we will forward your information to the relevant team for processing. Thank you for your understanding and cooperation!

red berry
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1.) SilentD3v1L

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2.) Google Play

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3.) Service error. Please try again later or contact customer support

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I have no problem logging in with android but not with steam

ruby hornet
# red berry 1.) SilentD3v1L

Dear traveler,

Could you please let us know which region you are from? Additionally, could you provide the game log?

For PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
For Android mobile: Android/data/com.sgra.dragon/files

Please locate the log files that end with .log. If you haven't enabled the display of file extensions, you might not be able to see files with the .log suffix. For example: dragon_log_xxxxxxxx.log. Please package all the log files and send them to us.

Once we have collected the information you provided, we will immediately submit it to the team for verification and processing. Thank you for your understanding and cooperation!

lean bolt
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Could you please provide us with the region of the Steam account? You can click on your account in the top right corner and go to Account Details to view the account's region.

red berry
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i cant find the region you mentioned only this under the payment

ruby hornet
# red berry

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.