1038 error Code -> https://apps.apple.com/th/app/dragonheir-silent-gods/id1668757233

[primal wagon]

Using iOS.

[wicked kettle]

I have the same problem on OSx)

[proper shore]

No ios at the moment.

#📢┆game-announcements message

[spiral stream]

Dear Traveler,

We sincerely apologize for the inconvenience this has caused you. The data migration for Apple accounts is still ongoing due to system issues and will not be launched as expected. Please rest assured that we are doing our utmost to expedite the migration process for iOS, hoping to allow travelers using Apple devices to return to the continent of Edasia for new adventures soon.

Here's a friendly reminder: If you have linked your account to Google or Facebook, you can download Dragonheir: Silent Gods on other non-Apple devices and log in to play the game normally.

To express our sincere apologies, we will provide compensation to all users with affected Apple accounts who have been unable to successfully log in before the migration is completed, as announced. You will receive the compensation upon your first login to the game.

We once again extend our sincere apologies for the inconvenience caused. We will keep all travelers informed of any updates through official announcements or community messages. Wishing you a pleasant day and all the best!

[obtuse urchin]

How long?

[wicked kettle]

thx

[proper shore]

Depends on how fast Apple is, we dont know.

[timber oracle]

according to google, a normal Apple App Approval process doesn't last more than a few days at the most

[obtuse urchin]

😭

[wicked kettle]

Thanks for the prompt response

[proper shore]

Ask the wor Crew, they had to delay an update for over 2 months cause Apple just didnt react to them

[timber oracle]

huh?

[proper shore]

Watcher of Realms, a different game, thsy had to delay a major Update because Apple Review took over 2 months

[wicked kettle]

[timber oracle]

holy moly... why?? omg i hope that doesn't happen here

[proper shore]

No one knows why, they just took their time, and Apple is always slower than Android and steam, thats why the whole shutdown was already scheduled that long... Android and steam was ready like sftet the first week or so...

[timber oracle]

how do you know all of that?

[proper shore]

Their discord and i used to play that game

[crystal harbor]

So sad news for me play with iphone.

[spiral stream]

Dear Traveler,

We completely understand the anxiety of iOS users regarding the inability to log in, and we appreciate the dedication that each traveler has invested in our game. Thank you all for your continued support and love for our game. As for the compensation for iOS users, it will be as stated in the announcement. The game has just recently come back online, and we are actively collecting player feedback. We will compile the suggestions from all travelers and relay them to the development team. Should there be any updates, we will communicate them to all travelers through announcements or community messages.

In the meantime, we hope that all travelers can patiently await further developments. We are working diligently to advance the iOS migration process. Thank you for your understanding and support!

[timber oracle]

the compensation mentioned in the announcement was not specific...

[primal cove]

And absolute trash not compensating at all for the porolonged down time. Suggest you put up some more @devs as we are missing end season content. Let it be 1HD per day at least

[timber oracle]

Dear Flora, You completely understand, and yet deciding to leave all of us in the dust

[primal cove]

You had over 3 weeks. That should be enough time getting the iOS approval. Thinking about changing permanently for my Alternative game I used last 2 weeks…

[wild rain]

Thats poor planning.... And if you screwed up then better let nobody login and prolong the maintainance then going live and make the iOS community of the game suffer...

[shadow nymph]

Worst game costume support ever

[primal wagon]

Maybe there is an iOS Patch Release Date for sure?

[proper shore]

No, unfortunately not yet.

[wicked kettle]

did it work?

[primal wagon]

Maybee in ||140|| Minuten. (Instagram)

[proper shore]

Ios User? Leider aktuell kein Spielen für ISO möglich 😞 das Team arbeitet daran eine Übergangs Lösung zu finden vis Apple endlich ausm Knick kommt und das GO gibt...

[proper shore]

Es gibt keinen Termin für Aapple bisher oO

[proper shore]

Screenshot bitte

[primal wagon]

2 days ago there was an Instagram announcement: 12/04/2024 00:00 UTC + 8

[fluid temple]

This was one fix that’s reported to have worked in a different thread

1. you load you game from your iOS device and download the patch

2. On the account icon you choose to login with iOS. When you downloaded the patch, because the game shows you your server is under maintainance, but you see you characters

3. Then click again on the account Icon since you saw your character the data is loaded and link it to Google. You will be redirected to Google where you have to login. A pop-up will come redirecting you to the privacy notice, accept all of those.

4. Close the game and login via Steam with the Google Account and you can play. Maybe you need to accept the privacy notice here again 🙂

@spiral stream @proper shore I would accept any token of credit fixing Tencent/Dragonheirs Problem for iOS users 🙂

Easy to reproduce guys worked for me 🙂

[proper shore]

It doesnt work

Maybe for few, but for almost all Apple User its impossoble. As ypu cant get an update in the Shop

[fluid temple]

It’s reportedly worked for some, so if it helps anyone at all surely that’s a positive @proper shore 😜😊

[proper shore]

Its avoiding Apple approval, i wouldnt dare to use it as ut may cause to be banned totally

[primal wagon]

I think it won‘t work.
I linked my account with google play as well. I deleted this before migration.

[primal wagon]

Nice workauround. Is there any announcement?

[proper shore]

No, cause its nothing official and offsets the Apple approval and can cause more issues and do harm than it could help

And besides that, it wont work for most users. I sent that to more than 20 Apple users i knowand none if them could use that workaround

[primal wagon]

It is not possible to creative steam account.

[primal wagon]

iOS login verification is missing.

[shadow nymph]

“Great progress”

[olive condor]

no matter what process, they lost many players and will lost more day by day

[timber oracle]

2 days went by and then they said just a little longer, so i think it’s gotta be getting close

[primal wagon]

I did not get login name after e-Mail verification process on steam server…

Is 1st step installing steam Software on Win11?

[shadow nymph]

Because DH devs never lied before? 🤣

They lie nearly every time

https://discord.com/channels/928541801260908546/1313111756658311211

[primal wagon]

Yes you have and tren you‘ve to wait for download of 10 GB…
As I could see actual boss fights are not available after maintance.

[minor moat]

It's same problem in macos, service is very bad 😤

[spiral stream]

Dear Traveler,

Thank you for your support and love for "Dragonheir: Silent Gods"! If you have only linked your Apple account before the migration confirmation and are unable to enter the game, please click the following link to add a Facebook or Google linking method. After that, you can log into your account smoothly using an Android device or PC.
https://dragonheir.sgrastudio.com/act/a20241129applebind/

Please note: The linked account must never have been logged in (this does not include character creation). In simple terms, you need to use a completely new Google or Facebook account for linking. If the social account has been used to log in before, it will be assumed that the third-party account is already logged in or a character has already been created. Even if you link afterwards and log in through an Android device or PC, you will still not be able to access your previous account.In addition, the migration of Apple has made significant progress, and the launch on the iOS platform is expected to be achieved soon. Please keep an eye on the subsequent announcements from official channels.

Thank you very much for your continued understanding and support! Wishing you a smooth login to the game!

[shadow nymph]

OR… fix the issue:))

[minor moat]

It's not working

[spiral stream]

Dear Traveler,

Could you please specify the exact error message you are encountering? Since this thread has many responses, it's easy for us to miss your feedback. May I ask you to create a new post detailing the issue and providing necessary information such as your character ID, location, download/update platform, and any error screenshots? This will help us further verify the problem. Thank you!

[minor moat]

this screen from my Macbook

[mellow pulsar]

That‘s the old version. There‘s no MacOS version available yet.

[daring dew]

Are there any news on the migration? Like a date?

[mellow pulsar]

No.

[shadow nymph]

https://tenor.com/view/soon-gif-19121692

[primal cove]

We thank for your patience and understanding. We are doing everything to still let you pay for our „service“

[shadow nymph]

Just refund.

All problem is gone 😄

[primal wagon]

Osmanlı alianz daveti istersen…

[sage burrow]

iOS on peut tjrs pas jouer ça commence à être très long la

[floral basin]

Surtout qu’on loupe un super événement 🫶

[sage burrow]

Oui ….. j’espère on sera fortement compensé pour le problème

….

[timber oracle]

I don’t speak French… but I feel you 🫶

[sage burrow]

💪

[spiral stream]

Dear Traveler,

The iOS launch is expected to be announced in the next couple of days. Please stay tuned to the community or game announcements for more detailed information regarding the launch.

We kindly ask for your patience a little longer. Thank you, everyone.

[low drift]

🙀👍

[leaden zinc]

I will wait to hear good news from you.😉

[proper shore]

Apple should check appstore NOW!

[primal cove]

Expected to be announced the next couple of days means what? A week or two from now till it’s going live? Did you rethink the compensation thing? Season is over on my server. Think I will have lost about a handfull of legendaries. But hey I have bread that will be worthless in a couple of days.

[proper shore]

Check my answer right above yours!

And here:

#📢┆game-announcements message

Its already live, also ab in den appstore und runterladem

[mellow pulsar]

Means: NOW!

[spiral stream]

Dear Travelers,

Thank you for your patience. We are pleased to announce that "Dragonheir: Silent Gods" has been available again on the Apple Store starting at 04:00 AM UTC on December 11, 2024. Apple device users will be able to download and log in to the game using their Apple accounts. As a token of our appreciation for your patience, we will be issuing compensation to Apple users tomorrow.

Compensation Details:
Eligible Users:
All users who have not logged into the game from December 2 to December 11, before the reinstatement.

Base Compensation:
Mini Stamina Bread×5, Auto-raid Tickets×20, Multi-challenge Pass×20, Wyrmarrow×300, Large EXP Potion×20

Additional Compensation for the Delay (December 3 - December 11: 9 days in total)
Mini Stamina Bread×18, Auto-raid Tickets×90, Multi-challenge Pass×90, Wyrmarrow×900, Large EXP Potion×90

If Travelers are unable to log in, please check if you have downloaded the latest version of the game by deleting the old package and downloading the new one from the App Store.

[shadow nymph]

Endboss is dead. Season ended. Compensation is bread and tickets?! Are you kidding?!

[primal cove]

⬆️It’s absolutely useless at this point. Anyone there thinking about this?

[primal wagon]

1038 error Code -> https://apps.apple.com/th/app/dragonheir-silent-gods/id1668757233

https://apps.apple.com/th/app/dragonheir-silent-gods/id1668757233

[primal wagon]

Need cores as compensation

[primal wagon]

https://apps.apple.com/de/app/dragonheir-silent-gods/id1668757233

[primal cove]

Did not get the generous extra compensation. At least the wyrm would be appreciated.

[mellow pulsar]

The announcement said distribution will start tomorrow.