#Fair compensation to all players.

1 messages · Page 1 of 1 (latest)

civic merlin
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With your latest announcement, be it by choice or due to technical issues, you are making nearly all players losing a whole season (even if someone didn't miss important events they lose time to prepare for said events, good luck doing 22m on Chiefs with a lvl 70 team).

As such, I suggest that you offer fair compensation to all players in the form of sandcore, a value enough to compensate for lost helio, wyrm, starlight, sandcore and season exclusive free legendary hero).

I'd further suggest that quantity be between 5 and 8k sandcore but you would have better data to evaluate the lost resources.

scarlet hull
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And for the s1 and s2 players, their season exclusive hero, if they their event is getting skipped or cancelled.

static mortar
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or the option to buy them with said sandcore in their next season's shop *

spring swift
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Every season we get around 4000 sandcores (Average players). Its only reasonable to ask that, you guys compensate all affetced players with sandcores too. You can do that based on previous season too if you want.

north robin
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Give us a box to choose between these choices and the hero.

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sturdy forge
north robin
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Right? Feels fair for everyone atleast.

bleak warren
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Also some servers may do the OW after the maintenance; so they won't be able to prepare 15 teams on time cause of missing 24 days of goblin and shard farming. Should give enough resource to build 15 teams for those servers too.

modest musk
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Just take the L and give the hero problem solved :/ really who's the brain behind these operations.

north robin
modest musk
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so ? they'd just get a free artifact and people that don't have her will get her.

civic merlin
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and do remember this involves all players from all seasons.
Again easy solution for everyone is them including the sandcore price of the season exclusive hero in the compensation.
Players will spend a season without the hero but would be able to purchase them next season.
(And if the devs wanted to gain some much needed goodwill they could include the champion in the shop of the same season instead of the next)

zealous knoll
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Funny part is: I don’t really care about Vortex, because it’s boring.
But I finished every season in top150 at the end of the season.
Now? Because I didn’t care about Vortex I’m nowhere near that… and I don’t have any chance to go up, thanks to their excellent mechanic of the migrate. I’m losing out of golden season shop because of their incompetence. I want a compensation.

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Or I’m just selling my account 🤷🏻‍♂️

north robin
frozen python
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Compensation should be fairly counted depending of the time of the season it happens. Couse otherworlds first 2 weeks is like 40-45% of whole echos we can get during season, 2nd part otherworld [endgame boss] period is another 40-45% of echoes of season
The missing legendary of petals or other 200 parts is also what can be missed
And as last point - its our time we spend grinding, making hundreds of goblins or elemental stones just for nothing...

zealous knoll
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They literally killed the game with this. And no compensation can save it.

errant totem
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Sandcore compensation equivalent to endboss rewards and ranking includes wrymarrow and scrolls

still nymph
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Compensation is unfair. For example first servers will lose about 50-60% of clepsydra coins. And maybe will lose boss rewards too.
Fair compensation is:
clepsydra coins and other resources for all maximum as we can get in Other world event. Also all resources during other events with maximize reward

violet turret
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I can't think of any reasonable way how to fix this other than just freeze the game until the maintenance is over. Right now it just feels like the devs are going to kill the game. ofc the compensation is a joke. Our server is S3 currently and we have the Aladiah event ongoing. Only the strongest players are still able to get her. But there are many servers and all are at a different stage of the game. How to compensate this in a way that would be fair to everyone?

void hemlock
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I want compensation for this to can't finish the event, I tryed to buy dragon crystal pack today to finish and they tok the money and I didn't get my dragon crystal pack

Screenshot_20241106_121749_com.sgra.dragon.jpg Screenshot_20241106_121811_com.sgra.dragon.jpg
delicate fractal
void hemlock
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when the purchase was done I got mail from paypall payment, this error pops up and didn't get the crystals

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void hemlock
delicate fractal
void hemlock
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wtf then I need to ask refund from Google

pearl tundra
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they are killing the game and losing the last loyal players
25 dice??? this is a JOKE but NOT a COMPENSATION
compensation should be for ALL LOST resources

void hemlock
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they done this migration in a rush without thinking about players

north robin
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Are we getting these or they’re part of the compensation?

rustic fable
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I finished every season with around 5k sandcore. this is what we are fighting for, to buy everything in the seasonal shop, get those helio dice from the shop + from ranking rewards to have something for the new season to summon on banners. giving compensation in just a few dice or a little sandcore IS NOT GOING TO CUT IT this time. this is an insane risk to make such a long break when other gacha games are coming out. you are going to lose tons of players who are not willing to wait almost 1 month and who will start a new game, and once they see low compensation, they will not return

feral aspen
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we loose every progress sandcore , chief chalengers and the lego we could get . Change it please asap and reward the players what they should get as the servers would be open

fast pebble
modest musk
white cloak
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If we don’t get the season hero of Ardreth, Aladiah etc free, as well as an average of all of the rewards we would have earned (based on previous performance) then sandcore based on those lost bonuses as well as season progression to date, the available bonuses on Fey and Pillars that could have been earned (dice, wyrmarrow, scrolls, affinity etc) as well as the inconvenience offering already put forward.

This is just a starting point for me tbh, but whether I will bother to come back after the break depends on what other games I find to fill the gap…….and invest in……time as well as money 😡

fair ferry
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We must be compensated for Lost bread is equivalent to (3600) in 25 days (30) epic bread + (10-15) from Goplin rage and similar events.
so total (40) epic bread.
I don't think sending that in mail when we get back with the appropriate Multi-challenge Pass and Auto-raid Tickets for that amount of bread is hard, This is fair compensation.
so players don't lose more progress than they did while unfreezing.

thin barn
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The compensation seriously needs to be reviewed. Perhaps ask someone who actually plays the game and they will tell you as above. I’m in the middle of s4 and we are going to miss out on Calavera because of this it’s really annoying.

north robin
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Tbh I think most don’t care about the time lost in energy is the problem. Imo the problem is the Sandcore issue and the fact that we’re stopping at the end of an event. Where most are only missing 1 week to get the 200 Petals (for example). Hopefully they will find a fix for this. Else we are 3-4 inspirations shy this season. I’m talking about season 4.2 that is.

delicate fractal
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Now were the real problem lies is artifact essence. Even with full season to gather it we barely have enough at the start of next one. With this season being way shorter the amount of essence saved for next season is going to drop a lot. And that will kick balls of any f2p player trying to participate in team arena.

lean hemlock
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You guys always find a way to ask for compensation 😅😅
There will be Alot more seasons to get what you want.

rocky ibex
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And the whole thing should be on hold so nothing would be lost except time you spend grinding

civic merlin
# lean hemlock You guys always find a way to ask for compensation 😅😅 There will be Alot more ...

And that's actually an issue because season exclusive heroes are being removed from the shop. In s4 Utior and his item are no longer available for purchase and it is expected that Ardreth will be gone in the s5 shop.

And I don't think it is "greed" to ask for compensation when you not only lose season time, stamina but also potentially the season exclusive hero (meaning you would need to sacrifice a good amount of sandcore or the next seasonal hero), a good part of a season's sandcore reward, artifact essence, dices and wyrmarrow but also are faced with finishing a season with a lesser roster.
Yes everyone is in the same boat more or less but that might also mean you are not able to complete objectives such as 100% OW Boss, further punishing the playerbase dor something the devs should have predicted and either prevented or, in my opinion, compensated for.

broken pulsar
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And because they are making their problems turning into players players.

If they would just be generous and recognize that it sucks for players, but here is a fair compensation for something that we had to do, everything would be fine. But no, they don't take any responsability on the wrongdoing and let players on their own with problems that the company have created.

rustic fable
# lean hemlock You guys always find a way to ask for compensation 😅😅 There will be Alot more ...

there's always one opposing faction no matter if we are right or wrong. you just scratched the surface buddy if you cannot understand the depth of this "compensation". it's not compensation, it's why we play the game and have seasons in the first place. the real sandcore farming starts with OW in the 3rd month, and that is the true valuable currency of this game that cannot be bought in the shop. we play almost 2 months and then they cut it short before the most important part. it's like ending the season empty-handed and wasting 2 months, playing for nothing, because some people won't be able to collect season exclusive heroes and all of us will end the season short with 100-300 sandcore, instead of 3000-5000 depending on how much players invested in playing the game. you play the season for the seasonal shop and rankings reward to get dice, scrolls, seasonal hero and seasonal shop inspirations. this way...we got nothing.

north robin
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Like I said, they’re basicly robbing us from 3-4 Inspirations.

frozen python
# rustic fable there's always one opposing faction no matter if we are right or wrong. you just...

excacly, we developed our heros from lvl 1 to 100 just to get end maybe 20% of the sason couse we can't play while time is moving on the server. This is the hurting time, if we could know that sooner, we could choose to play or not to play that half empty season.
Pitty those players who choose to skip season, while they don't know that they had to click agree button to get moved and transfer. They may really have not what to come back to play.
And game allowed to skip season, it was in the window information around log in. So it is absurd of what they may meet as "welcome back" after break = Nothig may compensate problem of that part of players

dreamy meteor
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By the time " maintenance " is over, I'd have moved on to another game

novel copper
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Even this thread is going silent frog
Any news on the discussions you're having @rain fossil ?

rain fossil
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Still on the list, but other stuff is more important at this point, to get all done well and smooth. But i keep you Update asap

rain fossil
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So, i just been informed that there will be changes in the compensation, an announcment will be done in the next couple days for that. Lets hope for something nice.

lean hemlock
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I understand.
They should give compensation for all

sturdy forge
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Useless information 😂

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Nothing new, only reposting

sturdy forge
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Ok good job, at last they give a response for better compensation 👍

north robin
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Why give a fixed hero for Season4 when you clearly can just make 2 boxes to choose yourself?

errant totem
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Other players want to inpire other heroes also or for example 2 inspiration for ardreth instead

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Rather than 1 each

rain fossil
static mortar
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I hope to get enough sandcore to buy one aladiah i guess -_- but still good way to compensate as sandcore will be considered lowered for everyone ...

errant totem
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Yeah to be fair its not that bad atleast this time they listen and made an action to it unlike before we waited a very long time to hear from them

north robin
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Hopefully we can ask support for a Ardreth instead of Calavera. Feels wrong to complain but somewhere along the road they could’ve read some suggestions on how to handle it. Easiest way is to give sandcore instead of heroes.

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The most fair solution imo. For all whales and f2pz

errant totem
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I agree it could have been 1600 sandcore then let the player choose from 4 event hero

broken pulsar
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Yeaay I will get escensce of creation, so exciting!!!

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🤢

north robin
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Exactly

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Ahwell thnx anyway. They listened atleast 😂

broken pulsar
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-Players: Give sandcore so players are free to use it on what makes sense for them.
-Devs : naahh, that would be too simple

broken pulsar
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The more I think about it the worse it gets 😂
Before the compensation was bad for everyone, now it is very good for some, good of others and useless for me.
I got both Ardreth and Calavera i5 because they would make sense on my team.

I don't have inspired Aladiah and don't even have Ultior. I could take a copy of them and would be fair. But no, I am getting escensce of creation.

Impossible for me to understand

tawny flame
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Absolutely no reason not to award us with pure sand core instead ...

civic merlin
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Would have been better to receive the pure sandcore indeed, makes me wonder if they don't have sandcore as a viable item to send via email which would still be strange to me as it should just be an item in their database but no way to know for sure.

Even with these it will still be a painful season with a lot lost but f2p players will have their season exclusive heroes for sure so that good.

still nymph
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WE REALLY NEED CLEPSYDRA COMPENSATION!

thorny viper
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They do need to compensate players with sand core/clepsydra, they should do this on the overall ranking that they are going to use as the deciding factor for the season. They know what the rough numbers are for the totals. They also need to compensate for the loss of scrolls and for the additional loss of daily wyrmarrow from arena and vortex. If they do this i think players would be a lot more understanding.

lean hemlock
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I would prefer they give sand core so then we may choose

void hemlock
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this 2 lego is great but not enough, restart the otherworld event and give 40 heliot, 3k wymr, 40 epic stamina refill, 1000 sandcore and everyone will be happy🤣

half yacht
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The way many of you speak it sounds like when the game comes back online all events will be over. Aren't we supposed to pick up from when it entered maintenance? ( @rain fossil )

rain fossil
half yacht
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Oh, wow

rocky ibex
rain fossil
north robin
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@rain fossil are you still negotiating about changing from Heroes to Sandcore instead? Since I believe they’re moving in the right direction but they’re not thinking anything through when it comes to compensation.

rain fossil
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I doubt there will be more, i pleaded my case and now i cant do any more than wait.

north robin
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I’m not asking for more, only change in direction to get Sandcore instead of the heroes.

rain fossil
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Naah, the heroes are settled and wont be changed if i understood correctly

half yacht
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In reply to the conversation concerning seasons etc.

There are lots of gatcha games out there, the thing that I really like about DH is the storyline. I'm aware that S3 and S4 were a disappointment from that point of view but I hope that with the new management they will resume the original concept and develop more stories for the upcoming seasons. That's in the spirit of D&D too, which they seem to be aligned with.

There's a lot that can be done on that side to balance players' growth if done intelligently.

zealous knoll
broken pulsar
half yacht
civic merlin
half yacht
civic merlin
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That bit of S2 content was the last thing really new in the game until S4's Rage Vortex unfortunately and even that last is little content since it's 2 fights per week for a month. (it's a separate Vortex mode with 1 fixed modifier and you chose up to 2 other modifiers among a list)

ocean aurora
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Agree completely on the Sandcore. While it is not necessarily what everybody would get my example is my season 1 Final Echo's (668880) versus my current Echo's with 3 days left of season 2 (tomorrow I will get 1 last World Boss reward (16K) - 6K from Exploration progress and an additional 80k for getting first place on damage totaling 246970. Server's went down the day before Otherworld Exploration began and came up with a total of 4 days attacks left on Mekkatorque. 4200 Sandcore difference for end of season which is an enormous amount to lose on the store in a few days.

scarlet hull
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Or make the items cheaper for players for their next season?

frozen python
ocean aurora
# frozen python The sandcore you collect on seasons are not comperable, couse when mythic items ...

We had 4 days to attack the boss with a total of only 37 players who returned to the server who actually attacked and got the boss to 30-39% missing an extra 44K echos just from the 40-100% completion awards alone let alone the amount of days we would of been attacking it for. Plus the otherworld exploration was entirely skipped for echos. While it would not be 670K if what you are saying is true for S2 otherworld - I am still going to lose out on no less than 150-200K echos minimum. aka 1500-2000 Sandcore - essentially enough to buyout the dice and scrolls - save the rest for inspirations. It was just an example for my situation and I still think it is a large oversight for players that returned from maintenance during the boss phase.

zealous knoll
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iOS is back. But I’m not until we get a proper compensation.

north robin
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I just asked for refund since this game feels very unreliable. Not very serious and pretty much takes a huge dump on old players. The compensations are’nt even close to the amount of time put in the current season or the amount of rewards we actually lose due to this maintenance, especially for iOS gamers.

Therefore I’m out.

broken pulsar