glossy tide
Good morning! I experienced a bug in the vortex ira season last season, now it happened again.
I did the vortex ire yesterday, after 9pm when the game had already turned, but the damage I did replaced my damage from yesterday (I was in third place, the damage was less, so I replaced it and I was in 7th place), other than that, the damage was bugged and it's not saving any damage I'm doing today, can you help me?
fleet ridge
Dear Traveler,
We have confirmed that you received the reward for the previous damage ranking at 08:27:24 on October 21, 2024, UTC+8. The reward level is 4 ~10, indicating that your damage in the previous period was settled normally. Regarding the issue of the current damage being displayed as the previous damage, if you attack normally again during this period, your damage will be uploaded to the ranking. If you still encounter problems, please contact us once more.
Have a nice day.
glossy tide
Yes, I received the reward, but can you access my previous damage? It was 8 billion and something. He was higher, putting me in third position, if you could check please.
I just changed the buffs and did the attack again, it's not saving the damage, here are the prints of the attack I just made and the damage that doesn't change
I found a print that I sent here in the Dragonheir group, my damage was like this, I even increased it to 8.8 later, but you can already see that I had hit more than what is showing
glossy tide
I changed the team and buffs again, see that the damage is still bugged there and nothing I do saves
timber cloak
I changed the team and buffs again, see that the damage is still bugged there an...
Why should the game save 1.7b when iit already has 7.1b saved...
glossy tide
@fleet ridge the 7.1 billion damage is a bug, this damage is not saved and is not putting me in any ranking, no matter what damage I do, none of it is saved, and this 7.1 billion damage is saved in the past vortex and in this one, exactly the same damage, it's bugged If at least this 7.1 would put me in the ranking, that would be good, but that's not happening
see here
glossy tide
@fleet ridge Testing teams here, I did good damage, but it still doesn't record any damage and the damage is still bugged at 7.1 billion
pastel nova
<@895868711137857546> Testing teams here, I did good damage, but it still doesn...
There is possible explanation. If you started that 7,1B run just before previous rage ended but you finished run after the reset it could save it for the new rage period. Of course it would still be bug in that case.
glossy tide
@pastel nova It makes sense, but I started the fight around 9:05 pm or so, the day turned and I hit
Anyway, I just want to be able to save my current damage so I don't miss out on the rewards kk
fleet ridge
<@348510435370074113> It makes sense, but I started the fight around 9:05 pm or ...
Dear Traveler,
Thank you for your feedback. We have reported the issue to the team and will contact you as soon as we get relevant progress. Thank you for your patience.
Have a nice day.
glossy tide
Perfect, I'll be waiting then, thank you very much @fleet ridge
fleet ridge
My pleasure.
glossy tide
@fleet ridge Good evening, I went to the vortex now to check, I actually didn't get the placement reward, I only received the reward for reaching the damage limit, but I didn't stay in any placement.
I was really at a loss, I lost my place which was in third place in the last vortex, and in this one I wasn't in any place, if you can help me with that, I don't want to be at that loss :c
I made a recording getting the reward (just the damage reward, but I wasn't placed in any placement)
I just can't send it here because it's too big and Discord doesn't allow it, but if you need it, I'll find a way to send it
fleet ridge
<@895868711137857546> Good evening, I went to the vortex now to check, I actuall...
Dear Traveler,
Thank you for providing the information. Please send the video to the following email address, and we will forward it to the team for review.
dragonheir.service@gmail.com
Thank you
glossy tide
Okay, I just uploaded the video there!
glossy tide
@fleet ridge Good evening, any news? A new vortex of anger has opened, I haven't attacked yet for fear of being left without a reward, I'll wait for any response for now
fleet ridge
<@895868711137857546> Good evening, any news? A new vortex of anger has opened, ...
Hi, Traveler
Thanks for your letter. We have reported this issue to the team. If there is any progress, we will contact you as soon as possible. Thanks for your understanding.
Have a nice day.
glossy tide
I did the attack yesterday, everything went well!
So the only question left is that you missed out on the rewards, if you can send something to make up for it that would be great!
fleet ridge
I did the attack yesterday, everything went well!
So the only question left is ...
Dear Traveler,
Thank you for your patience. When you challenge the Raging Vortex as it is about to enter a new phase, you are indeed prompted that your challenge data might be lost. This is the cause of your data loss this time. It has been confirmed that you cannot be on the list because of this operation, and we cannot compensate you for this reason. It is recommended that you refrain from challenging Raging Vortexthe at that time in the future. Thank you for your cooperation.
Have a nice day.
wet bough