#Error
1 messages · Page 1 of 1 (latest)
To my understanding it means you rejected the option to migrate the account (accidentally I suppose) so it will not be migrated - so it will cease to exist in December.
Dear Traveler,
If you decide against binding a third-party account during the designated account data migration period, you should be aware of the potential consequences following the forced update on 2024/12/01 UTC+0:
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Loss of Game Character Data: Without linking your game account to Google, Facebook, or Apple ID, you won't be able to access or transfer any character data from your previous account, nor will you be able to retrieve or manage it in the future.
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Deletion of Your Data: If you decide against authorization or fail to meet the data migration requirements, your in-game data and personal information will be deleted after the mandated two-year storage period expires. Please note that we will not proceed with migrating your data without your explicit consent.
We are currently in the process of confirming with the development team regarding the possibility of rolling back the account migration rejection.
Hello, please help me save my account
Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.