#Rage vortex freezing issues;

1 messages · Page 1 of 1 (latest)

sullen spade
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İts feeezing and stuning at late stacks, can u apply power saving mode like in dungeons to make sure we can run and finish it , i cant finish the run ATM but early if i select “quit” its done . İt starts normalle but later it stucks .

short furnace
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Dear Traveler,

Regarding the lag/stuttering issues you've encountered, this may be due to an unstable network connection or insufficient device memory. To improve your gaming experience, we suggest you try the following steps:

  1. Try connecting to a different network to see if there is any improvement.
  2. Close other applications besides the game to ensure that the game can fully utilize the device's resources.
  3. Adjust the screen options/lower the graphics quality in the game's [Settings] menu, which may help reduce lag.

If the above methods do not resolve the issue, please provide us with the following information for further analysis:
[Character ID]:
[Device Model]:
[Game log]:
For Windows device:

  • Game log location: Please navigate to the logs folder in the game installation directory.
  • Example of game installation path: C:\Users\Admin\Downloads\GameFolder

For Android device:

  • Game log location: Please find the log file in the /Android/data/com.sgra.dragon/files/ directory using a file manager.

Please find the log files ending with ""log"". If you have not enabled the display of file extensions, you may not see the file names ending with ""log"". Example file names include: dragon_log_date_19.log. Please pack all the log files and send them to us via Discord private message. In the private message, please mention your character nickname/character ID.

Thank you for your cooperation and support!

violet perch
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Can we come back to this issue @short furnace

Lots of players have issues in seadon 4 intermediate/rerun again...

Freezes. Crashes, lags nonstop...

Different devices and plattforms

PC, Samsung phones, tablets, Apple phones...

Rooks dmg is calculated per hit and therefore the screen is spammed with dmg numbers...

I even got reports abot overheating devices that just shut down...

For the future we need a solution, i know there wont be one before the shutdown.

Suggestion: either show all dmg in one go and do the calculation in the background or even better, give us players an option to toggle dmg on/off and maybe even whole GUI on/off too

fiery wraith
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Yeah. Even lag on big PC's. If even they can't run normally, then no way any mobile phone can run it smoothly. Thankfully it's only 3 days of pain.

short furnace
# violet perch Can we come back to this issue <@895868711137857546> Lots of players have issu...

Dear Traveler,

Thank you for your feedback. Concerning the freezing and crashing problems you came across, we suggest that you attempt the above-mentioned steps to inspect and address them initially. Certainly, with respect to your notion of "hoping for a button to turn off the display of the damage font", we will report it to the team. Thank you for your support and collaboration.

Have a nice day.

fading meadow
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That’s the revenge of those that haven’t been that lucky to pull a rook yet. 😉

spring monolith
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Suggestion for thta issue, as i have already said in the past, add an option to remove all the visual numbers of the damage done, so the screen will be clear. Just need to see debuff and skill animation. No need to see the amount of the damage

violet perch
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And thats just a small delay. For a fight of 9 minutes fighttime it takes me around 80-90 minutes and i cant interact at all, and than game closes down -> no score

#

Can seek to get the log file tonight, when i might be able to get hold of my neighbours laptop

spring monolith
violet perch
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Dont have a pc/Laptop myself Besides my work- Laptop and i cant play on it. Finally one try went through after another 70+ minutes this morning. Not the highest i seen (33b seen, 27b saved)

fresh gate
violet perch
fresh gate
#

damn you need a PC thrn

spring monolith
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Is it only with Rook team ? Because i run x10 on my old laptop and i've no freeze or crash

violet perch