bug with klepsidra

[austere ravine]

since the beginning of season 4, I have been holding the clepsydra rating at the level of 270-280 places, and today I was thrown off as much as 30% of the rating!!!!! moreover, I always get clepsydra from Neptune, and from continental bosses too. in the morning, I still had my 270 place, but now I entered the game and was thrown back by as many as 30% of the players!!!!! what could have happened to make me lose so many positions in the ranking in 4 hours?

[static laurel]

Dear Traveler,

Thank you for reaching out to us. To assist you better, could you please provide your relevant ID and a screenshot of the issue? This will help us in verifying your concern.

Please note that until the leaderboard period concludes, it is possible for other players to surpass your ranking.

We appreciate your understanding and cooperation.

[austere ravine]

1435247715490060288 id

in the morning, I was in the area of 270-280 places, before I took clepsydra from Neptune

[dim cliff]

Probably the most common thing: Others logged in later than you and claimed their rewards later so you dropped in the ranking

[static laurel]

Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.

[austere ravine]

several thousand at once? I understand how it works otherwise I wouldn't write to support

[austere ravine]

thank you

[dim cliff]

Just because its 29% doesnt mean its thousands of spots. If the top300 already qre the top10 spots, 301 is in the top X% bracket

[austere ravine]

look: I have been actively playing for 4 consecutive seasons and if you look at the logs, you will see what places I occupied. I've always been average, but I've always been ranked in the top 150, 300. I've never dropped into the % rating of clepsydra. so I understand how and for what it is charged. Something happened in the game itself and I'm trying to figure out what it is.

[dim cliff]

Well, then just wait for Lydias answer :)

[static laurel]

Dear Traveler,

Thank you for reaching out to us.

After thoroughly reviewing the recent Continental Challenge settlement on your server, we have found that there is a difference of 1000 Echo of Clepsydra between the players ranked in the top 50% and those ranked between 251 and 450. This discrepancy could explain why your Echo of Clepsydra count may appear lower in comparison to others.

We have verified your account, and can confirm that the Echo of Clepsydra you have received is accurate and in accordance with the rankings.

We understand how important these rewards are and appreciate your dedication to the game. Rest assured that we are continuously working to ensure a fair and enjoyable experience for all players. Thank you for your understanding and continued support.

If you have any further questions or need additional assistance, please don't hesitate to contact us.

[austere ravine]

Thank you for answering my questions. I apologize for the inconvenience