#cannot enter the game.
1 messages · Page 1 of 1 (latest)
Hello, Traveler.
I'm pleased to be of service to you.
Regarding your issue about [Login].
In order to quickly pinpoint the cause of the problem and assist you in resolving it,
please check if the following steps can solve the problem or not:
- Try to switch networks (WIFI / 4G / 5G).
- Clear the game cache and try to log in again.
- If you still can't log in after using the above methods, remove the game and reinstall it.
Thank you for your patience.
If you still can't solve the problem even after trying the above three methods
Please contact us again with the following information:
[Server]:
[Character ID]:
[Rolename]:
[Device Model]:
[Network Operator]: (Example: Chunghwa Telecom / Chunghwa Broadband, etc...) )
Operation process video]:
If you are installing the PC version of the game, please provide the following information.
[Game Log]:
(How to get the logs: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g. Windows(C)/User/Admin/download)
Please find the log file that ends with log. If you have not opened the display file extension, you may not be able to see the file name that ends with log. Example file names include: dragon_log_date_19.log, dragon_log_date_19. Please package all the log files and send them to us via Discord's private message. Please note your role nickname/ID.
After receiving the information you provided, we will assist in confirming as soon as possible. We wish you all the best!
Hi. can you explain me how it is possible . first day on final boss of S6(4)? Cheating?
Baelvernalteam with inspired mithrasea
@pseudo tide and how much this team cab do? I think no more then 1.5 - 2 billion
With good rng, 3+bill