#Simultaneous operation of multiple clients is not supported

1 messages · Page 1 of 1 (latest)

exotic wren
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When entering the game, the following notification appears more and more often: “simultaneous operation of several clients is not supported” and the process of completely installing 9.4 GB begins. I can't figure out what the problem is. I tried deleting the game and reinstalling it, but nothing changed.

tawdry axle
#

Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.

tawdry axle
#

Dear Traveler,

Thank you for reaching out. Please try uninstalling the game and then reinstalling it. After reinstalling, ensure that no other programs are running in the background while you play the game.

We hope this helps resolve the issue. Thank you for your understanding and cooperation.

exotic wren
tawdry axle
#

Dear Traveler,

Thank you for reaching out to us. To help us investigate and resolve your issue, could you please provide us with the following information:

  1. Device information (model, OS version).
  2. Network provider.
  3. Screenshot of the error message.

This information will assist us in diagnosing the problem more accurately.

Thank you for your cooperation.

exotic wren
tawdry axle
#

Dear Traveler, 
Thank you for your cooperation, the information you provided has been submitted to the relevant team and we believe it will advance the progress of the verification of the issue. If there is any new information, we will contact you as soon as possible.