#Golden Wing Alliance Fight

1 messages · Page 1 of 1 (latest)

wooden karma
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Hey there Support,

My alliance on Server Faithless Ruins1 (Just_Business) didnt get a GoldenWings fight assigned this week.

Season 3
My id: 287250234949632

See video below, pls check, thanks

Edit 1: we have 48 active members and all loged in the last days.

keen steppe
#

Same with my alliance @wooden karma

wooden karma
#

Fatihlesruins 1 as well? And all members active (or at least 15)

pure mortar
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Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.\

vague citrus
brisk holly
#

Same for our alliance

#

Faithless Ruins1 server

pure mortar
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Dear Traveler,

We would like to inform you of the following rules to provide clarity:

  1. In order to participate in matchmaking, your Alliance must have at least 15 members logging in consecutively for three days.

  2. During the end of the season, the server will enter a pending merge state, and matchmaking will be temporarily unavailable.

For more detailed information, please click on the exclamation mark icon located in the bottom right corner of the screen to access the rules.

If you have any further questions or require additional assistance, please don't hesitate to reach out. We are here to help.

Thank you for your understanding.

wooden karma
pure mortar
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Dear Traveler,

We sincerely apologize for any confusion caused. We have duly noted your suggestion to update the wording on the Alliance screen regarding the participation status during the "season ended" period.

We appreciate your valuable feedback, and we strive to improve our communication to provide a better gaming experience for all players.

Thank you for your understanding.

hushed cliff
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But @pure mortar our season has not ended yet, 5 days left. And since we are the very first server I bet we will not get merged sooner then 2 weeks from now. Why stop the alliance tournaments so early?

pure mortar
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Dear traveler,rest assured, we have taken note of your issue and escalated it to our team for examination. Your patience is highly appreciated, and we'll keep you informed once we have an update.

pure mortar
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Dear Traveler,
During the season, when the World Boss is killed, it means the current season is over.
Although there is still a buffer period of a few days between the end of the season and the merging of servers, Alliance Battle will not take place during this period. The setting of the game is like this, it has nothing to do with the remaining time of the buffer period.
Thank you for your feedback. We will record your situation as a suggestion. Thank you again for your support and understanding. We understand your deep concern for the competition and would like to thank you for your continued support and commitment. Please rest assured that your voice will be heard, and we are always ready to hear your further suggestions or concerns.

hushed cliff
# pure mortar Dear Traveler, During the season, when the World Boss is killed, it means the cu...

I fully understand team's position, it is clear. However let me show you this: after the end boss is killed there is absolutely nothing to do in game. Many players will not even login daily during this period. Others like me will login for vortex battle, do commissions and arena battles and log out. You got 10 minutes of our time each day now, and I'm pretty sure you would like to have more. Alliance battles would be great way to extend that 10 minutes. Consider this for next season.