Report users who abuse bugs

[calm solstice]

Report bug users.
Evidence 1: Even if you win all duels and gain 30 points, It is impossible to raise more than 1400 points in 26 hours. Even if you purchase 10 additional tickets with a seat, the score is 20 x 30 = 600, which is not possible.

Evidence 2. As can be seen in the screenshot, these users do not have the specifications to achieve consecutive wins in the duel arena. Even in the battle arena, his rank is low, and when looking at the highest level of the space-time vortex or dungeon, he is by no means a user who can win all duels with a score of 3:0 at a high score.

Evidence 3. Even the highest level users on the server are not able to raise their scores like the users below.

Therefore, we are reporting two users for exploiting a bug.

The name of my server is Lunar Eclipse Land IX, and the user's ni
ckname is as follows.

Users suspected of exploiting bugs : MIST, Aphextwin, MARIA

[sinful mortar]

Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.

[sinful mortar]

Dear Traveler,

Here are some clarifications for your inquiries:

1. Points are earned both in defense and offense upon winning, and Team Competition Invitations are automatically replenished periodically. They can also be obtained through purchases.

2. The Arena calculates hero levels based on the highest hero level attained, making Dungeon data unreliable for comparison.

3. If you persist in believing there are issues, kindly provide the account information of the players in question.

Thank you for your understanding and cooperation.

[calm solstice]

Obviously, those users will never be able to achieve that level of score. After the rankings were reset, I fought against those users' defense camp, and I won 3:0.

If I encounter those users again after the next ranking reset, I will re-upload the recorded video, but until then, those users will take unfair advantage.

Server Name: Land of Lunar Eclipse IX
User Name: MIST, Aphextwin, MARIA

Server Name: Land of Lunar Eclipse IX
User Name: MIST, Aphextwin, MARIA

I Reported in-game

[sinful mortar]

Dear traveler,rest assured, we have taken note of your issue and escalated it to our team for examination. Your patience is highly appreciated, and we'll keep you informed once we have an update.

[sinful mortar]

Dear Traveler,

Thank you for your feedback and your support in ensuring a safe gaming environment. After a thorough investigation, we have confirmed that the actions of the three players in question were not in violation of any rules or regulations.

We appreciate your vigilance and commitment to maintaining a fair and enjoyable gaming experience. Should you have any further concerns or need assistance, please don't hesitate to reach out to us. We are here to assist you.

Thank you once again for your understanding.

[calm solstice]

However, since even the highest difficulty level for clearing the dungeon is very low, these users are not equipped with proper equipment.

Please check whether you are committing abuse by only dueling with the same character, or whether you are earning points by competing against Autobots rather than against users.

This is not fair competition with users who pay money and play the game by raising their specs.

[sinful mortar]

Dear Traveler,

Thank you for reaching out to us and for your dedication to maintaining a fair and enjoyable gaming environment. We genuinely appreciate your feedback and the concerns you have raised.

After a thorough investigation by our technical team, we have found that the gaming behavior of the three players in question shows no signs of irregularities or violations. Some players may adopt unconventional strategies to maximize their game benefits, but as long as these actions fall within the bounds of normal gameplay, we regret that we cannot intervene.

Please rest assured that we are committed to continuously learning from real-life scenarios to optimize our game settings. Our goal is to provide an improved gaming experience for all players while maintaining a fair and balanced environment.

We understand that such situations can be frustrating, and we appreciate your patience and understanding. Your support is invaluable to us, and we are here to ensure that your journey in the game remains enjoyable and fair.

Thank you once again for your feedback.If you have any further questions or concerns, please do not hesitate to reach out. We are always here to listen and assist you.