I've tried removing the guest login that it defaults to. I've cleared the cache. Nothing works. Please help
#When I logged into test server, Hartmeet X came up instead of Canine Peak S3
valid steeple
north dove
Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.
north dove
Dear Traveler.
We suggest you can double check if you are using the test server client for login.
Thank you for your support and understanding.
valid steeple
Yes, I'm using the test server client. I had another account and the same thing happened. I removed the client and re-downded and it worked fine except it no longer remembered my account and asked for an invite code. So I started over with my other member ID.
Now it happened again. I have now wasted almost a week and don't have another invite code or a 3rd regular account ID to try a 3rd time.
north dove
Dear Traveler,
May I ask if you have linked your testing server account to a third-party platform? If available, you can click on the icon in the upper right corner of the login interface and use a third-party platform account to log in.
But if there is no binding, the lost account cannot be retrieved.
Thank you for your support and understanding.
valid steeple
I tried linking them but neither worked. Could I get a new activation code so I can at least participate for a few more days. It is quite enjoyable
north dove
Dear traveler,rest assured, we have taken note of your issue and escalated it to our team for examination. Your patience is highly appreciated, and we'll keep you informed once we have an update.
north dove
Dear Traveler,
We sincerely apologize for any inconvenience caused. We understand your request for an additional activation code, but unfortunately, each account is only eligible for one activation code.
We appreciate your understanding in this matter. If you have any other questions or concerns, please feel free to let us know, and we'll be glad to assist you.
Thank you for your understanding.
valid steeple
I have a 3rd account. I can't get enough of your fantastic app.
north dove
Dear Traveler,
We apologize for any inconvenience caused. Unfortunately, it is not possible to recover lost accounts on the test server. Additionally, please note that each activation code can only be used once.
We understand your frustration, and we encourage you to look forward to upcoming events and activities. We are constantly working to provide new opportunities for our players.
If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you.
Thank you for your understanding.