So I've been playing at least 8 hours on the Test Server so far, but it says I've played 0; despite it recording that I've done domains almost 200 times.
#Hours played not recorded on Test Server
last hatch
stiff thorn
Dear Traveler,
We kindly request you to close the game and relaunch it to see if the issue resolves itself. Sometimes, refreshing the game can help update the recorded playtime accurately.
We appreciate your understanding and patience. If the problem persists or if you have any further questions, please don't hesitate to reach out to us for assistance.
calm bone
Same here. I already reloaded the game, nothing happened. Can you fix it please?
modest imp
@stiff thorn I'm having the same issue as they are, and others in my alliance are reporting it too. We've all put in a dozen or more hours and it's still saying we have 0 hours logged.
stiff thorn
Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.
stiff thorn
Dear Traveler,
We have identified an issue where the accumulated online time is not refreshing correctly. However, please be assured that your online time is being accurately tracked and recorded. This refresh issue will be fixed next week, and after the fix, you will be able to see your total accumulated online time.
Thank you for your feedback and understanding.