#notification error

1 messages · Page 1 of 1 (latest)

limber hedge
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I have an icon pointing nowhere.
No upgrade in the bench or New building
Id 2560023847903442944

1000011554.jpg
idle ore
#

I mean your screen

scarlet grail
#

Dear Traveler,
We suggest that you click on the icon. Then your screen will move to the right, and you can see the icon with a red dot on the tent. Click to enter and upgrade your Forging Bench or Cart.
Thank you for your support and understanding. I hope my answer can be helpful to you.

limber hedge
#

No, this icon move to the right but there's no red dot on the tent ( or elswhere ) and nothing to upgrade in it. Few days After it desapears.

scarlet grail
arctic wolf
scarlet grail
#

Dear Traveler,

After confirmation, this icon is used to guide players to discover available or upgradable features. If you currently do not have any facilities to upgrade (such as carts, workbenches, etc.), we suggest you take a look at Hero Training. Hero Training is a new feature added in Season 1, where you can click on the Squad Companion icon, then switch to Hero Training to view relevant content. Additionally, if the issue persists, you can try entering and exiting the camp to see if the red dot still exists.

We hope this answer can help you. If you have any other questions or concerns, please feel free to contact us, and we will be happy to assist you. Wishing you a pleasant gaming experience!

arctic wolf
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Yeah, i've had that red dot for a few days now. I think since i unlocked the 2nd training spot. I have everything i can upgraded to its maximum for this moment. Don't know if the red dot wil dissappear

scarlet grail
#

Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

arctic wolf
#

No worries. Its not game breaking or annoying, so no rush 🙂

scarlet grail
# arctic wolf No worries. Its not game breaking or annoying, so no rush 🙂

Dear Traveler,

Thank you for your updates. In order to help us locate and fix this issue more efficiently, it would be great if you could offer us a game log to check.
(How to get the logs: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g.: Windows(C)/User/Admin/download)

For Android version, please provide the[Game log]:
(How to get the log: the log file under /Android/data/com.sgra.dragon/files/.)

Please find the log files ending with "log". If you have not enabled the display of file extensions, you may not see the file names ending with "log". Example file names include: dragon_log_date_19.log. Please pack all the log files and send them to the email address dragonheir.service@gmail.com. In the email, please mention your character nickname/character ID.

After collecting the information you provided, I will immediately reflect the relevant team for you to confirm, thank you.

arctic wolf
#

At work atm so don't have acces to my pc, but when i get home i'll look for the log files, send them and notify you. Thank you!

arctic wolf
#

I have just send the log files as a .zip. i hope this helps, if there are any questions, please ask 😄

scarlet grail
limber hedge
scarlet grail
arctic wolf
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Thank you for the update!

limber hedge
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Thé bug is back... Waiting for the next version. Thanks

arctic wolf
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It was never gone for me xD