Lag and connection issue AGAIN

[digital rose]

Today at UTC 800 to 900, there some issues. Server disconnecting and reconnecting meanwhile I'm grinding the goblin lair dungeon.
I were kick out a few times (more than 5-6) to out of the game back to the main login page. And sometimes couldn't log in.
In the process my bread count drop from 236 to 196 with only one successful attempt in one of the grinding sessions. That not including when I want to add 1 bread it adds 2.
So the issue here I demand a compensation this time. Because I lost time and a day worth of the bread package that I bought.

[pastel yoke]

Dear Traveler, thanks for your cooperation, the information you provided has been submitted to the related team by us, we believe that it will advance the progress of checking issues. If any progress, we will contact you at once.

[pastel yoke]

Dear Traveler,

Thank you for reaching out and reporting the issue. We apologize for the inconvenience you experienced with server disconnections and the subsequent loss of resources.

Disconnection Issue: To assist us in resolving this problem, could you please provide your account ID, your country (excluding VPN), device
model and the name of your network provider? Additionally, if you have any log files, please share them with us.
How to get a log(for PC): C:\Users(replaced with user name)\AppData\LocalLow\sgra\Dragonheir Silent Gods
How to get a log(for Android): The log files are under /Android/data/com.sgra.dragon/files/

Please locate the log files ending with "log". If you have not enabled the display of file extensions, you may not see the file names ending with "log". Example file names include: dragon_log_date_19.log. Please pack all the log files and send them to us.

Bread Consumption Issue: We are aware of a known display issue with stamina. For instance, you might have 2 actual stamina, but it displays as 20. This can make it seem like you used only 2, but in reality, all 20 are consumed. We are actively working on a fix for this problem.

We appreciate your patience and understanding.

[digital rose]

No, the bread consumption state as 236 and during the reconnecting and in and out of the game it shows 196.

This happen when I am grinding the goblin lair but not finished them due to the issue. So 5-6 times being kick without finishing usually don't consume anything.

The only once I manage were once not including the 5-6 times during the issue.

So how do I provide the details? Just post them here?

[digital rose]

Or how?I mean The game id and etc

[pastel yoke]

Dear Traveler,
You can provide us with relevant information through DM
Thank you for your support and understanding.