The description of the Elite's Key artifact states that it increases damage, but in game it increases attack.
#Wrong description of the Elite's Key artifact
carmine jolt
molten star
Dear Traveler,
Thank you for reaching out to us. We appreciate your feedback regarding the Elite's Key artifact.
We'd like to clarify that in the artifacts, the main attribute and the artifact effect are indeed distinct features. The main attribute directly boosts your hero's stats, while the artifact effect provides additional benefits.
In the case of the Elite's Key, its main attribute is to increase attack power, while its effect enhances damage. These are two separate aspects of the artifact, and there is no error in the artifact interface.
We encourage you to explore other artifacts as well, as they all have their own unique combinations of attributes and effects.
If you have any further questions or concerns, please feel free to let us know. We're here to assist you.
carmine jolt
Dear Traveler,
Thank you for reaching out to us. We appreciate your feedback re...
No, you're wrong. The artifact increases the attack of all allies, not the damage as written in the atrefact.
Did you even look at the screenshots I provided? I highlighted in RED the confirmation that there is an error in the description.
lone tulip
Dear Traveler,
Thank you for reaching out to us. We appreciate your feedback re...
its true, i tried it also on training dummy without any leggo artifact , i only use elites key
"damage dealt" should not be based only on Att because theres also champ that based on defense/hp on their Damage.. hope Dragonheir could fix the description or how it supposed to be. thanks
molten star
Dear Traveler,
We sincerely apologize for the misunderstanding regarding your issue. We reviewed the screenshots you provided and understand now that you are pointing out an inconsistency between the artifact's description and its actual effect in the game. The artifact is described as increasing the damage of all allies, but in practice, it increases their attack.
We acknowledge this discrepancy and appreciate you bringing it to our attention. We have forwarded this issue to our development team for further investigation and correction. The team will work on optimizing the "damage increase" buff icon in combat to ensure it accurately reflects the artifact's intended effect.
Thank you for your patience and understanding as we work to resolve this. Your feedback is invaluable to us, and we are committed to improving the game experience for all players.
If you have any further concerns or questions, please do not hesitate to reach out to us again.
molten star
Dear Traveler,
I apologize for any confusion that may have arisen. Upon consulting with our team, it has been determined that the 15% attack up button does not correspond to the artifact's effect of increasing all allies' damage dealt by 15%. To clarify this matter, we recommend removing and equipping the artifact to observe the damage dealt. If you have any further questions or concerns regarding this issue, please feel free to share screen recordings for a detailed comparison.
Thank you for your understanding and cooperation.
carmine jolt
It's not entirely clear from what you've written what conclusion you've come to. Does the artifact work as intended, or is there a bug in its "Celestial Relevation" allies buff?
molten star
Dear Traveler,
We apologize for any confusion regarding the artifact. The artifact is indeed working correctly, providing a damage bonus rather than an attack bonus. If you have further questions or doubts, we suggest comparing the damage dealt with and without the artifact equipped to see the difference.
Thank you for your understanding and cooperation.
carmine jolt
I am amazed at the incompetence of your team. To make sure that the description does not correspond to the effect, it is enough to spend less than 5 minutes and test how the artifact works. But it seems to be very difficult for you.
https://youtu.be/trWM9O8lQB8
Brief description of the video:
Voresh has healing, the amount of which depends on the attack. At the beginning of the battle, heroes get "Attack UP" buff from the "Elite's Key" artifact. Voresh heals for 1149 HP. After 10 seconds, the "Attack UP" buff from the "Elite's Key" artifact wears off and the healing is reduced to 999 HP.
"Damage bonus" does not increase healing. I tested this with "Solar King's Horn" artifact.
Try to find at least one person in your team who knows the difference between "attack" and "damage" parameters in the game and show this video.
molten star
Dear Traveler,we understand your frustration and want to assure you that your concern is being looked into. Our team is actively investigating the issue, and we'll keep you informed of any progress or resolutions.Your understanding is much appreciated.
pure fox
Always sad to see that devs and staff don't play their own game, have 0 understanding of their product and copy past apologetic generic nonsense from a script
wise surge
I am amazed at the incompetence of your team. To make sure that the description ...
I understand that you are keen to get a valid solution in here, but attacking the customer Service Agent(s), that trie to understand the issue in its entirety, in that disrespectful manner is a no-go.
Sure, from a player-perspective the description and the way it is working vary. But take in to consideration that there migjt be translation-issues, language barriers between players, support, devs and they need to have a very solid wording to make clear whats wrong, needs some reassuring by the bug-reporter.
So consider this a formal warning to be respectful.
left heath
Tbh it would be a huge decrease in value of the artifact if it would increase atk compared to dmg dealt.
And it is for sure a big difference.
And I don't see the reason why we as players often have to argue our way about bugs or obvious missdiscriptioms.
left heath
It's said that it often comes to the point that mods are getting insulted and yeah it's not your fault. But it's the company's fault for placing you as mods in the position of living shields with the excuse not to be to mean to you since it's not your fault.
That itself shows we are at a point that they should see the need for more communication.
And not to understand me wrong. I think most mods and some especially are doing a great job and I great full for that. It hurts to see you taking the brunt.