#S1 guilds missing on Sparkle tournament after update

1 messages · Page 1 of 1 (latest)

vital breach
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Hi there,
Guild tournaments started on my server shorty after update but I believe due to it we wasn’t able to join the first one available. And I saw that it was referring to not enough activity (<15 active guild members) when it was starting which is incorrect.

My character id is 2553549761080658944

I would appreciate if you could look into that

severe quest
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Dear Traveler,

We understand your concern about the Sparkle Tournament on your server. We apologize for any inconvenience caused.

Please note that the unlocking of Alliance battles occurs after 14 days on each server.Due to the timing of your server's launch on April 27th, the 14-day mark coincided with the ongoing Sparkle Tournament of the current period. As a result, your alliance was unable to participate in the ongoing battles for this period.

We apologize for any disappointment caused by this situation. We encourage you to actively participate in future alliance battles once they become available in the upcoming periods.

vital breach
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In this case the issue is that during preparation phase it was displaying wrong error message: about insufficient active players. Unfortunately I didn’t screenshot it at the time