#Не проходит урон на командной арене.
1 messages · Page 1 of 1 (latest)
Dear Traveler,
Thank you for reaching out to us. We understand that you're experiencing an issue in the game. To help us assist you more efficiently, could you please provide us with the following information:
1.The specific time of the battle (including time zone)
2.Account information (role id) of the opponent you encountered
3.Related videos
By providing us with more information and a video, we will be able to investigate and address the problem more effectively, leading to a faster resolution.
If you have any questions or need further guidance, please don't hesitate to ask. We are here to support you.
And again, time 21:37 +3
Same thing happens to me, units just randomly stop doing damage. And looks like they are taking increased damage instead, because they die twice as fast compared to usual
Those are today fights, almost every match today has a battle or two where my units do literally 0 damage
And it looks like the bug affects attackers.
Screenshots above are from my Offence attempts. And screenshot below is from my Defence log
Thanks for your patience,
We deeply apologize for any inconvenience this issue may have caused you, and we genuinely appreciate your feedback. Our team has worked to resolve the problem, and you can re-enter Arena to try out the battle.
We hope this solution resolves the issue for you, and we're here to assist you further if you have any more questions or concerns. Please don't hesitate to reach out to us.
I re-enter the arena and the problem not resolved
Same🙏
Dear travelers, please wait for a while. I'm going to re-check for you. Thanks in advance.
Dear Traveler,
Thank you very much for your feedback. The issue has been fixed now. Please re-enter the game and try participating in the arena again. If the problem persists, please contact me again. I will follow up with you once more. We apologize for any inconvenience caused.