bold blaze
Today doing RTA, and tired of always getting the same whale in RTA (because of course that game mode must be rethought, it can't be that you always get the only whale that plays passed Lion) I have decided to abandon combat using the button you have placed on the hero selection screen.
The fact is that, after doing so, there was some kind of bug when it came to continuing to play PvP. I attach a video.
Queue ends at 00:40 aprox., I don't know how to trim the video.
burnt berry
Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.
Dear Traveler,
We apologize for the inconvenience caused by frequent disconnections, delays, and lag in the game. We have addressed the issue and made the necessary fixes. To resolve this problem on your end, we kindly ask you to exit the game completely by killing the process and then re-login by launching the game again.
By doing so, you should experience improved performance and smoother gameplay. If you encounter any further issues or have additional concerns, please don't hesitate to inform us. We are here to assist you.
Thank you for your understanding and cooperation.
bold blaze
Dear Traveler,
We apologize for the inconvenience caused by frequent disconnect...
Yup, I already did that, but it stays the same.
In fact, the video is recorded after having completely closed the game and reopened it.
I couldn't play Arena today, but if it happens again I'll bring you videos.
burnt berry
Dear Traveler,
Thank you for your feedback. We appreciate your cooperation in resolving the issue. If you are still experiencing problems, we kindly request that you provide the log file for further analysis.
To locate the log file, please navigate to the following directory on your Android device: "/Android/data/com.sgra.dragon/files/". Look for any files with a ".log" extension. If you have not enabled the display of file extensions, you may not see the ".log" at the end of the file name. Some examples of file names include: "dragon_log_date_19.log" or "dragon_log_date_19".
Thank you for your patience.
bold blaze
Dear Traveler,
Thank you for your feedback. We appreciate your cooperation in r...
Hello Lydia. The lag problem is already solved. But I have been able to verify that points are not deducted when abandoning a fight in the hero selection phase.
I also ask you, please, to give this game mode an improvement. It doesn't make sense that I only get combat with the same person all the time, apparently it is not attractive to continue playing beyond Lion unless you are a whale. You can see it in the video.