pvp 1vs1

[rigid yarrow]

After a win in gladiator arena, usually it will show the statistics of the match. But this time it stuck on hero playing their emot. I thought it was my internet connection had a problem so i test download a video. My internet is fine about 30 mbps. So i open this game again, play pvp again, and it stuck again

[south umbra]

Having same issue

[bold atlas]

Dear Traveler,

Thank you very much for your feedback. We apologize for the issue you encountered in the arena. In general, unstable network connections may cause the game to freeze. We have forwarded your issue to our team and made corresponding optimizations. We recommend that you re-enter the game and try again. If the problem persists, please provide logs and the battle time for us to further investigate. Here is how to provide logs:

【PC Portal】：Find the directory where the game is installed in the system files, and there will be a logs folder inside.
【Game installation path】: For example: Windows(C)/User/Admin/download
【Android】：The log files are under /Android/data/com.sgra.dragon/files/

Please find the log file ending with log. If you have not enabled showing file extensions, you may not be able to see files ending with log. Example file names include: dragon_log_date_19.log, dragon_log_date_19. Please package all log files and send them to us.

Thank you again for your feedback, and we wish you a pleasant gaming experience!

[nimble locust]

Hello. After the opponent exits the game in the arena of champions at the hero selection stage, I get +25 points. But it didn't register in my statistics in any way. I have already been denied 25 points twice. Also, after the opponent exits, any arena stops working, and the game has to be restarted.

[bold atlas]

Dear Traveler,

We apologize for the inconvenience caused. To better address the lag/crash issue you've experienced, kindly provide us with the following information:
Game Log:
(Log path: \DragonheirSilentGods\Game\logs directory, look for files ending with "log")

Please locate the log file ending with "log." If you haven't enabled file extensions, you may not see the "log" at the end of the file name. Example file names include: dragon_log_date_19.log, dragon_log_date_19. Once we receive the information, we'll promptly forward it to the relevant team for investigation. We'll contact you with any updates as soon as possible. Thank you for your support and cooperation!

[lone swift]

Seen this bug as well, all exactly as OP wrote. Not sure if I got the correct log file though (champion arena is open for 4 hours? then it should be this one).

[bold atlas]

Thank you for your co-operation, I have escalated the information you have provided to the relevant team for verification and I will pass on any developments as soon as they occur!