Hello. I just started playing on PC a few days ago. My game runs locked to 60fps during overworld exploration and combat. However, when I go to view a character in the character screen my fps drops to mid 30’s. I have a RTX 2080 and 16GB RAM. Once I exit character screen game returns to 60fps. ID# 2545246042148322304
#FPS drop at character screen
golden trench
night sail
Hello. I just started playing on PC a few days ago. My game runs locked to 60f...
Hello Traveler, thank you for reaching out to us, we're so glad to serve you.
Regarding the FPS issue, kindly be noted that we have reported the issue to the relevant team and we will get back to you as soon as possible.
Thank you for your support and understanding!
night sail
@golden trench Dear traveler, thank you for your patience, could you please provide us with the game log so we can locate the issue faster.
(How to obtain the log: Go to the directory where the game is installed in the system files, and there should be a 'logs' folder.)
[Game Installation Path]:
(For example: Windows(C)/User/Admin/download)
golden trench
I narrowed down the issue. It only occurs at 4k resolution and graphics quality set to very high. If I drop the setting to High it maintains 60fps. Shadow quality can also be kept at high and it doesn’t matte. Alternatively I can keep graphics setting at very high and drop resolution to 1080p. This will also maintain 60fps in character screen. So it’s specifically 4k resolution with very high graphics settings. Also seems to dip the most on the character Horras. I’m perfectly fine with using 4k and high settings. My laptop rtx 2080 would run at about 30w but would jump all the way to its max 80w in the character view on very high. At High it’s stays around 30w no matter what.