#I spend money but not get legendary hero πŸ™ here is bug ?

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stoic lantern
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I spend money but no one legendary hero !

cold apex
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xd

stone mesa
stoic lantern
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RobertDuke 3946461934274560

stone mesa
# stoic lantern RobertDuke 3946461934274560

Thank you for your cooperation. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

stoic lantern
stone mesa
# stoic lantern

Dear @stoic lantern, thank you for your patience.
We confirmed that you had mainly summoned in Forthfaring Summons and Odyssey Featured Summons these two banners; and you summoned 28 without Legendary hero in Odyssey Featured Summons and you got guaranteed legendary hero Feenja at the 10th summon in Forthfaring Summons.
Because of the rule: in different banners, the guaranteed number will count separately.
If you have further questions about your summons, you can let us know which banner you wants us to check.

stoic lantern
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but you had another banner and I spent the money on the golden dicer but I didn't get anything until it finally ended, I spent about 20-30 on the golden dicer I guess! because you can't see how many golden dicers I used, but there were really a lot of them! now I don't even know if it's worth buying red crystals for cash...

stone mesa
stoic lantern
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Actually I would like get Theodemer hero, but I think no chance😞 maybe in the future it will be possible to buy the desired hero for real money? it would be nice to have such a 1st chance

stoic lantern
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I don't feel that you helped me, empty words on your part. I think you should offer a better solution to the customer who pays money in this game. I'm so disappointed! I won't recommend this game because you don't have a better suggestion to solve the problem! and you can not write that you're sorry, etc., because you didn't do anything about it, but you only texted how to apologize.

cold apex
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If you are asking for handouts just because you can't read how banners and pity system works , idk what to tell you man

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just because you go cry in a "bug report" which is the wrong section wo begin with to waste everyones time on your false bug report but you also are expecting handouts for no reason

modest geode
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@stoic lantern dude read banners you will see how it works

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You made mistake not the devs

stoic lantern
# modest geode <@1152148848391770162> dude read banners you will see how it works

but this is nonsense, you spend money, it gives red crystals, you buy golden dicer and when you try to get legendary hero you don't get it. tired of buying for real money. I think it's not fair! this system needs to be arranged in a different way, because really spent money causes disappointment and it is no longer possible to spend real money to receive disappointment!

modest geode
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Bro every 35 heliot is legendary

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But you need to summon in same banner

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Not 2 different banners

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And you will get legendary

scarlet relic
stoic lantern
cold apex
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honest question , how is he season 3 , seriously. not being toxic just , seriosuly

modest geode
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Yes yes bro 35

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πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚

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I also did thet and was wondering πŸ˜‚πŸ˜‚πŸ˜‚

stoic lantern
stoic lantern
modest geode
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But only one ne banner

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The same I mean

stoic lantern
scarlet relic