I cant complete this quest

[hollow grotto]

Id: 2542994195510009856
Quest name Crowler counterattack
In the end i have to the destroy the magic seal. When i click destroy, conversation starts and after it ends nothing happens, plus i cant move around, but i can open menu, beg and etc

[jaunty mango]

Dear traveler, thank you for your patience.

In order to verify this issue as quickly as possible, we need the following information from you:
1.Related screen recording
2.Game Log:
(For PC versions: Go to the directory where the game is installed in the system files, and there should be a 'logs' folder.)
(For Android versions: log file located at /Android/data/com.sgra.dragon/files/.)
Please pack all the log files and send them to us. Once we have collected the information you provided, we will immediately report it to the relevant team for further investigation. Thank you.

After receiving the information you provide, we will help confirm it as soon as possible and look forward to your reply!

[hollow grotto]

Here is the video, and i dont know how to get log files from iOS

[jaunty mango]

Thank you for your cooperation. I have reported the information you provided to the relevant team for verification. I will convey any progress to you immediately!

[hollow grotto]

Thank you

[jaunty mango]

Dear Traveler,

Thanks for your patience. We recommend that you try the following methods to resolve the issue: enter and exit the camp or restart the game and then resume the mission again.
If you have tried the above methods and still haven't solved the problem. Please contact me again.

Thank you for your understanding and support!

[hollow grotto]

Still notnih happens

[jaunty mango]

Pleas wait I'm currently checking with our team.