Dear Traveler,
Regarding your first concern, we want to assure you that the distribution of items is based on specific circumstances. While the item you mentioned is indeed designed in the game, its rarity ensures that it won't negatively impact the player experience. We will assess the situation and make adjustments if necessary. Any changes will be communicated through official announcements. Please rest assured that it is meant to provide reassurance and is unrelated to compensation.
Regarding your second concern, we appreciate your feedback and sincerely apologize for any negative experiences you may have had. We understand your passion and interest in the game. In Season 3, we introduced exciting new features such as a new race, new heroes, artifacts, Legendary equipment, dynamic expressions, and exploration of new realms with unique bosses.
Please believe that we are continuously working hard to bring you more new gameplay and content. During the intensive development period of the new season, we brainstormed and explored various ideas, which inevitably led to adjustments in certain aspects. The content introduced in the new season may not meet the expectations of all players, but we are closely monitoring feedback and making improvements accordingly.
Your love, understanding, and support are our greatest driving force. We are currently working on new content and will bring you more exciting features during the ongoing season and in the upcoming Season 4. We also invite you to join our official community, participate in community activities, and stay tuned for the upcoming half-anniversary celebration (expected to take place in early April, with specific details to be announced through official announcements).
Once again, thank you for your continuous support and love for our game. We look forward to adventuring and exploring more exciting things together.