#error 66004

1 messages · Page 1 of 1 (latest)

acoustic shadow
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i dont see any server, errorcode 66004

minor talon
acoustic shadow
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my maincharacter is BanditoCabrito on "Nebellande" S1

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i play since january, starting the game on linux with steam

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*from january since yesterday

minor talon
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Could you please inform us with your region, device model and a screenshot of the issue.

acoustic shadow
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i play from germany

Bildschirmfoto_vom_2024-03-16_10-38-41.png
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no mobile, only pc

minor talon
# acoustic shadow no mobile, only pc

Dear Traveler, thank you for your cooperation.
I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

minor talon
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@acoustic shadow Please try these basic troubleshooting steps:

  1. Clear Game Cache
  2. Switch the network
  3. Restart the game

If the issue still occurs, please provide us with the game log files:
[Game Log]:
(How to obtain the log: Go to the installation directory of the game in the system files, and there will be a 'logs' folder)
[Game Installation Path]:
(For example: Windows(C)/User/Admin/download)

Please send us all the log files.

Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

acoustic shadow
minor talon
# acoustic shadow here are the logs

Thanks for your cooperation, the information you provided has been submitted to the related team by us, we believe that it will advance the progress of checking issues. If any progress, we will contact you at once.

minor talon
# acoustic shadow here are the logs

Dear Traveler, thank you for your patience.
By checking your game data, we found that you was able to log in to the game normally after giving feedback on this problem. Please confirm with us if there is still a login problem.

acoustic shadow
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yesterday i manualy deleted everything and reinstalled. then i could start and play normaly. after ending the game and restart, the error is the same. now i have to delete and reinstall it every time to play. i saw, that the game make an update - with download - after the 2nd start and then the "network error" message apears. at the 1st start this is not. so the error is there and i have a workaround, but that is not good.

minor talon