I just started the game. My game account is corrupted I just started playing and buying a couple a packs. All the npcs from towns and camp have dissappeared and I can not select anything on the map to progress the story. Also the game locks up on my Samsung S22 Ultra. I tried reinstalling the game 4 times and it didn't help. After that I just uninstalled.
#New player. My game account is unplayable.
1 messages · Page 1 of 1 (latest)
Wait for the game to upload additional files! in the upper left corner are the percentages
The problem started with the files fully downloaded the first time before reinstall. I'll have to try again , but there have been times that when I start the game it would prevent me from loading other games after I closed the app. To the point I have to restart my phone.
Dear @elfin lynx,
We apologize for the inconvenience caused. Regarding the compatibility issues with the Snapdragon 8gen system leading to lagging, crashes, and other problems that you have reported, please use the following link to download the patch for resolution:
https://drive.google.com/file/d/1T2sxVWVdzDSAoyfIvBmmR3e1L1UHfkmd/view?usp=drive_link
Please note that you will need to uninstall the game, download the patch using the provided link, and then follow the instructions to install the game (there may be security warnings with the patch, which you can ignore). Additionally, until the issue is completely resolved, please refrain from updating the game through the store to avoid encountering the problem again. We understand your frustration and are working diligently to investigate and fix this issue. Once the problem is resolved, you will be able to update the game through the store as usual.
Thank you for your understanding and support, and we wish you all the best!
Google Docs
Thank you! I redownloaded using the file and it fixed the issues. It seems to be playing normal again.
Glad we could help. If you have any other concerns don't hesitate to contact us again. Have a great day! 💗