Reunion on Spring

[south quiver]

My invitee is logging but playing only a few minutes a day. I got the heliolite on the first day, but after the second day it’s not giving me the second heliolite.
What does it mean logged for 3 days is just logging in is not working?

[leaden viper]

Dear @south quiver, thank you for reaching out.
Could you please provide us with your Character ID or Nickname.

[south quiver]

My character ID is 2159624118866111488

[leaden viper]

I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[snow sandal]

You need 3 players to login for 3 days to help any confusion, it's not one player that needs to login for 3 days, a total of 3 accounts that were invited by you need to do that 👍

[south quiver]

The way the event is portrayed on the game this doesn’t make sense, but ok. Now I kbow what I need to do

[snow sandal]

Hahaha it's alright I think the 3rd time they will add this event again for next time they will update the rules to mention that you need 3 players, we had this in season one and most players that did this before know that you need at least 3 players 👍

[sacred moss]

Same problem here, I only have the first heliolte dice, my brother that I invited back does play a bit everyday, but nothing happeneds, the reunion stuck on day 1

[sacred moss]

If that is the case, then that information should be stated CLEARLY...as long as it dosnt do that it's the given information that should be valid. We have for example laws against misleading information.

Or if a store have changed their pricing, but not changed the tag, then you if you know our laws state that it's the price that is shown that is the price you should be paying.

As an example, I don't know where this game is placed on the map, atleast some European countries have similar laws as we do.

[leaden viper]

Dear Traveler,
Please provide your role id and the role id of the invitee so that we can verify it for you. Thanks!

[sacred moss]

Hi
My ingame name WiseChya
1546148885971176448

ID the long number

[leaden viper]

Thanks for your patience. @sacred moss @south quiver

The rules of this activity are: when an invited traveler accumulates 3 days of login, the inviter can claim one adventure reward, with a maximum of 3 claims in total. This means that the inviter can only receive one reward after a single invited traveler logs in for 3 days. The statement "maximum of 3 claims" refers to the inviter being able to claim rewards from up to 3 successfully invited travelers, each receiving one reward.

Hope my answer will be helpful to you. If you still have questions, please feel free to contact me.

[sacred moss]

Then it should be stated much clearer that you need to re invite 3 players. Because since you only see one slot in the window. This is very misleading information. Information needs to be clearer in my opinion.

Successfully invite one player...it dosnt show or say 3 anywhere

So when it's displayed like this I and I bet many more will think you need to invite one, and that person should log in 3 times

But in most similar games i have played, its a lot of misleading information or straigt up lies. So at the same time, I'm not surprised

[leaden viper]

Hi Traveler.

We understand your feelings very well and apologize for any inconvenience we may have caused you. I will note your feedback as a suggestion and forward it to our development team. (Suggest stating in the Reunion in Spring event that players need to invite three players to get three Heliolite Dice instead of inviting one player and logging in for three days to get three Heliolite Dice or modifying the event page display as it's very misleading to see a slot in the window.) They will do their best to provide you with a better gaming experience.
If you have any questions, please feel free to contact us.

We hope you continue to enjoy our game and have a great day!