#Map Square Sections

1 messages · Page 1 of 1 (latest)

twilit wadi
#

Good morning, what happens is that the maps do not load correctly.

pulsar arch
# twilit wadi Good morning, what happens is that the maps do not load correctly.

Hello Traveler, thank you for taking the time to get in touch with us and for sharing your concerns.

Regarding the Map issue, please try the following steps that might solve the issue,

  1. Clear the game cache.
  2. Please switch to a stable network and restart the game.

If the issue still exists, it would be highly appreciated if you provide us with the following details:

  • Character ID
  • Character Name
  • Game Log

For Windows users:

  • Game log location: Please navigate to the logs folder in the game's installation directory.
  • Example of game installation path: C:\Users\Admin\Downloads\GameFolder

Please pack all the log files and send them to the email address dragonheir.service@gmail.com. In the email, please mention your character nickname/character ID. After we receive your information, we will immediately notify our technical team to check and address the issue.

Thank you for your cooperation and support!