#Individual Contribution Points not granted
1 messages · Page 1 of 1 (latest)
Dear @candid cape, thank you for reaching out.
Could you please provide us with your Character ID or Nickname.
Id: 1436373614833485824
Nickname: RealBizkit666
Thank you for your cooperation. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
👍
Please note that there might be a few minutes' delay when Alliance Contribution points are added by Commissions or Temporal Vortex. We can actually see your recent Alliance Contribution points have been added to your character.
That doesn't make sense. It stuck at 97% for three days.
I can do a Vemon battle right now (which is a commission currently), and show you that nothing will change.
Please do a Venom Battle and provide screenshots of your current Alliance Contribution points (After the battle) so that we can further look into it.
I hope this gives enough information to further investigate. When needed, I can make a video as well.
@candid cape
Thank you for your reply, we really appreciate your efforts. kindly be informed that we've reported the issue to the relevant team and we'll update you promptly.
Thank you for your
@candid cape
Dear Traveller, please note that completing Commissions or the Temporal Vortex will increase your progress towards Individual Contribution Rewards. Please be aware that Alliance Contribution points from the Temporal Vortex increase at a slower rate than those from Commissions. We suggest waiting until you claim your next Commission rewards to determine if your progress towards Individual Contribution has increased.
Thank you!
Ok, then I'll wait. And maybe the reset on Thursday will get things straight again. I can live with only 500 less alliance vouchers to spend. I will let you know when it works or not after the reset. 🙂
Thank you so much for your efforts. we'll be more than happy to serve you at anytime.
Thank you for your time as well.
FYI, my individual Contribution has not increased after claiming a commission. So my hopes are on the reset now. I'll keep you posted. 🙂
After the reset it works again. Looks like I hit a glitch in the Matrix. Thanks for your time.
We're so glad to hear that the issue has been resolved, should you still facing any challenges please let us know.
Keep enjoying the game! Thank you for your understanding!