#Ciril's set does not work on Donella

1 messages · Page 1 of 1 (latest)

west parrot
woeful hedge
# west parrot Ciril's set effect does not work on Donella. But 3 weeks ago it was working.

Hello Traveler, thank you for taking the time to get in touch with us and for sharing your concerns.

Regarding the Ciril's set doesn't work, it would be highly appreciated if you provide us with your Role ID or character name.
After receiving the information we'll report he issue immediately to the relevant team.

Looking forward to your response!
Thank you for your support and understanding!

west parrot
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DominaWise 21820188096618496

woeful hedge
# west parrot DominaWise 21820188096618496

Thank you so much for your reply.

Kindly be informed that we've reported the issue to our technical team for investigation, and we'll get back to you as soon as possible.

Thank you for your support and understanding!

woeful hedge
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@west parrot Dear Traveler, thank you for your patience, We would like to inform you that the interaction between Hero Donella and Cyril's set worked as intended. The debuffs generated by the hero are necessary for Cyril's set to take effect. The Accuracy Penalty and Healing Prohibition are inflicted by Donella's summoned unit, the magic puppet bird. Therefore, Donella herself does not inflict any debuffs, which explains why Cyril's set appears not to work.
We hope the above explaantion helps you.

If you have any inquiries or concerns, please don't hesitate to contact us.
Thank you for your patience and understanding!

west parrot
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Thank you for explanation!

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Oh, and it means Donella doesn't get any effects from other sets too?

woeful hedge
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Dear Traveler,

We understand your concern regarding the suit effect and its compatibility with Donella. If the prerequisite for triggering the suit effect is the wearer releasing the debuff, we acknowledge that this suit may not be valid for Donella.

Thank you for your understanding and for sharing your thoughts with us. If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help.

Best regards,