#HELP.

1 messages · Page 1 of 1 (latest)

errant wadi
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I'm playing with STEAM for PC.

shrewd veldt
# errant wadi I'm playing with STEAM for PC.

Dear @errant wadi, thank you for reaching out.
Please try these basic troubleshooting steps:

  1. Clear game cache.
  2. Switch the network.
  3. restart the game.

If the issue still occurs, contact us through in-game customer service channel and provide us with your Character name and your network provider.

errant wadi
shrewd veldt
errant wadi
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provider yug-telecom

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Nickname Thianar

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guest176636

shrewd veldt
# errant wadi Nickname Thianar

I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

errant wadi
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ty

shrewd veldt
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Dear Traveler,

To test your network connectivity, please follow these steps:

  1. Click on the Start menu and search for PowerShell.
  2. Open PowerShell and type the command: tnc 54.197.253.215 -port 20384.
  3. Check the TcpTestSucceeded result.

If the result is False, it indicates a network connectivity issue. We recommend contacting your network operator for assistance in resolving the problem.

Thank you for your understanding and cooperation. If you have any further questions or require further support, please feel free to reach out to us. We are here to help.

Best regards,

errant wadi
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короче понятно вы свою игру не можете нормально сделать.у меня интернет впорядке

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in short, it's clear that you can't do your game properly.My internet is fine