Please fix Garian Battle Skill tool tip

[cobalt kettle]

Garian's battle skill tool tip is not accurate, it takes longer to go through a cycle than is stated. It looks like the timer did not take the animation into account, causing it to be slower than stated.
This is frustrating because I used resources to level him up, and level up the Ancestor's Candle specifically to time Garian's battle skill.

I have posted a video to try to show the problem. My Garian has a 9.7 second Battle skill cooldown. The Ancestor's Candle is at level 16 giving a 9% time reduction to the Battle skill. This means the Battle skill should recharge in 8.827 seconds, enough to get 2 rotations in the time the boss does 1 full rotation (18 seconds for Tawler).
However, the video shows Garian is late with his battle skill at about 1:47 on the video, or at about 3:46 on the in game battle screen.

This is frustrating wasting resources because the game does not accurately show the skill's cooldown. I never would have leveled the artifact up, Garian, or used the scrolls and wyrmarrow on him if I knew this was not an accurate description of his skill timing.

Is there any way to get my resources back, or to make his skill accurately cast at the time stated in the tool tip?

[opaque orchid]

Dear @cobalt kettle, thank you for reaching out.
Could you please provide us with your Character ID or Nickname.

[cobalt kettle]

My characters Nickname is Tykios. Thanks for your time.

[opaque orchid]

Dear Traveler,
I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back. 🙏

[opaque orchid]

@cobalt kettle
Dear Traveler, thank you for your patience,

We would like to inform you that the Garian Battle Skill tooltip worked as intended. The duration of combat skills cannot be determined based on the time in the panel alone. As shown in the provided video, the release of Garian's battle skill was interrupted by your ultimate skill at 43 seconds.
We hope the above explanation helps you!

If you have any inquiries or concerns, please don't hesitate to contact us.

Thank you for your support and understanding!

[cobalt kettle]

@opaque orchid
I'm sorry, but I do not understand this response.

At 43 seconds in the video, Garian was still able to cast his battle skill before Tawler's ultimate. Garian is also able to cast his battle skill before Tawler's ultimate at 1:03 and 1:24. Each time, you can see his battle skill rotation is falling behind Tawler's ultimate rotation because there is less time with the block debuffs Buff active when Tawler ults. Finally at 1:46 Garian is not able to cast his battle skill before Tawler casts his ultimate. This is not caused by one ultimate cancelling a battle skill, this is a skill that is consistently slower than stated.

If players cannot rely on the time in the panel, there is no reliable way for players to use the skills. It is frustrating for players to use resources based on information that is not reliable.

[latent gulch]

I'll try explain this a little more. You see, when hero cooldowns of both battle skill and ult are recharged game uses ult first, then battle skill (you can clearly see this when using Ice blast heroes). Since recharging of a skill will not start until the skill is actually used it means your math did not include the casting times of 2 battle skill and 1 ult per rotation. In other words your Garian is simply not fast enough yet to do 2 rotations of battle skill in 18 seconds. Stack some skill haste on him and that should do the trick.

[cobalt kettle]

@latent gulch
Thanks for taking the time to reply, I appreciate it.
However, I think your explanation highlights the problem. The animation of the ultimate is only an issue for the battle skill cast at 43 seconds as stated in an earlier post. For the following battle skill casts Garian is only affected by his battle skill cooldown and the animation of the casts. Players should not have to guess how long the animation is, the time in the panel for the battle skill should include the animation of the battle skill. That is the information the players have to use to time skills and debuffs appropriately, and it should be accurate.

Earlier in S1 for the older servers the Vortex boss did not complete his skill rotation in the 20 seconds that was stated. This threw off the timings of the characters' skills, and the player base grew frustrated that they were not given accurate information to time their skills properly. After the big content creators and big spenders complained, the developers fixed the Vortex boss to accurately complete a full rotation in the 20 seconds that was stated.

In both cases, the game did not give accurate information about the skill rotation timings. I know I don't have the same voice or pull as the big content creators or spenders, but the game should give accurate information about the timings. The players should not have to guess on their own.

[latent gulch]

True, but note that it seems battle skills were never intended to be accurate enough to apply buffs/debuffs in such precise way to disrupt enemy actions perfectly. You can count on doing that with ult (usually), to the point that for example Elecebre can totally negate opponent ult (provided he's not immune to control), but you can't do same with battle skills. Limitation of game mechanics I would say. It's probably so niche problem that I doubt devs will spend their time to make it work better.

[cobalt kettle]

@latent gulch I think you are right that the devs would rather spend their time on other issues.
If the battle skills were never intended to be used precisely for timing debuffs, I wish that was communicated more clearly before using resources for that specific purpose.