I want to remove my account that I didn't play from this window. What should I do?
#How to remove our account that logged in on selection account window?
snow gorge
leaden kelp
Hello Traveler, thank you for reaching out to us, we're so glad to serve you!
Regarding removing the accounts from login window concern, please let me check with our team and get back to you as soon as possible.
leaden kelp
Hello, Traveler.
I'm pleased to be of service to you !
Regarding the [account] issue :
As your account cannot be recovered after account caancellation, you need to be careful with this operation.
If you still need to cancel your account after consideration,in order to protect the security of the account, please log in to your account and clcik Settings>>Account cancellation and follo the steps to cancel.
As the game account cancellation is for all the charadters under the account, once the accour cancellation is completed, all the records of the charactersunder the account will not be recovered.
The cancellation rules can be viewed by clicking on the carcellation reminder ---- important reminder after applying for cancellation in the game.
In order to avoid misoperation, there is a 30-day cooling-off period after you cancel your account.
If you log in to your account during this period, you will receivean message.
You can choose not to log in and continue to wait for the cancellation, or you can choose to cancel the cancellation.
Except in other cases provided for by law and the terms of the caIncellation agreement, at the end of the cooling-off period, we will complete the cancellaation and delete or anonymize your personal data.
In the event that you have applied for cancellation by mistake and you noticed it after the en of the cooling-off period, please contact our customer service within one day of the end of th cooling-off period.
If the time is exceeded, the data deletion process will be irhitiated, and once the process is initiated, it will not be possible to recover the data.
We hope that the above explanation could help you.
If you need any further assistance or help, please don't hessitate to contact us.
Thank you.
snow gorge
Thank you.