Arena team false display

[little adder]

Someone care to explain this? Even after reloading the game the enemy team looks like this. I dont know how but either the player managed to put 3 heroes on the same field or the game isnt able to show the enemy teams the right way. Just like with the gear that isnt shown.

[kindred cloud]

Dear @little adder, thank you for reaching out.
Could you please provide us with your Character ID or Nickname.

[little adder]

Server: Lumina VII
My Nickname: FlaviusDromon
Enemy Team belongs to MrLosty

[kindred cloud]

Dear Traveler, thank you for your cooperation.
I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[little adder]

Same result when i use the Steam PC Version of the game instead of the Mobile Version.

[kindred cloud]

Dear Traveler, thank you for your reply, please note that our team is investigating the issue and we'll update you as soon as possible. Your patience is greatly appreciated.

Thank you for your efforts and understanding!

[kindred cloud]

Thanks for your patience.

Please confirm whether the in-game resources are downloaded to 100%.

Hope my answer will be helpful to you. If you still have questions, please feel free to contact me.

[little adder]

Could you tell me where to find it? I know there was a button to press for this but i cant find it right now

[kindred cloud]

Dear Traveler, please check the resource download icon located next to the map in the left corner. Your cooperation is highly appreciated.

[little adder]

There is no resource download icon next to my map.
Does this mean that i downloaded everything?

[kindred cloud]

Yes, it means you downloaded everything, thank you so much for letting us know, please let me check with our team and get back to you.

Thank you!