#ice/radiance affinity bonus not STILL working

1 messages · Page 1 of 1 (latest)

lapis slate
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So the last buff which gives +200% dmg is STILL not working. Any news about it or we just need to accept the fact that we gonna be without the buff??

hoary kayak
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Hello Traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.

pulsar fox
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An AI responsed as always lol

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How dissapoint of many people throw real Cash to catchup the Game, IB team, the New Damage Type that SGRA proud to introduced us as the Core brand new game Experience.

hoary kayak
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Dear travelers,

We understand your frustration regarding the issue with the ice/radiance affinity bonus not functioning as expected. We sincerely apologize for any inconvenience caused, and we want to assure you that our team is actively investigating this matter and we assure you that we are doing our best to address this issue promptly.

Once we have more information or a resolution, we will reach out to you and provide an update. In the meantime, we appreciate your continued support and understanding.

Thank you for your patience and ongoing support.

fallen shell
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We are down ranking every day and u only say sorry? This game spent so long beta time and this is 3rd season(including ss0), u dont know how to make a smooth gaming experience? Bugs, bugs and more bugs after every patch, how many time will u kick off us?

south seal
lapis slate
fallen shell
lapis slate
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I could use that 200k+rss on the other 2 affinity…

fallen shell
lapis slate
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It’s F’ing pathetic that they can fix Jeorn in the Lunar event because the players could take a coding advantage, but they can’t fix Rose or the affinity in nearly a month

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Or just say FU players, go with the other 2

fallen shell
lapis slate
pulsar fox
south seal
hoary kayak
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Dear traveler,

First and foremost, we would like to express our gratitude for your support and enthusiasm towards our game. We highly value your feedback and opinions, and we sincerely apologize for any inconvenience caused.

Upon thorough investigation by our team, we have identified that the issue at hand is a misrepresentation on the client side. In actual battles, the ice and radiance affinity bonus does take effect. The only discrepancy lies in the additional damage not being displayed as a damage pop-up, leading players to mistakenly believe that the bonus is not functioning.

We deeply regret any confusion and inconvenience this misunderstanding may have caused you. We have acknowledged this issue and are committed to optimizing the text display of the ice/radiance affinity bonus in future updates, ensuring a clear depiction of its effects. We will make every effort to ensure that all aspects of the game provide a transparent and satisfying experience.

If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you to the best of our abilities.

Wishing you a delightful time in the game!

halcyon forge
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Does this in return mean that the additional damage coming from the affinity bonus is not being displayed on the damage endresult aswell? As it stands now compared between yesterday and today after unlocking the first level of the last ice/rad infinity I didnt gain any additional damage on the vortex boss

pulsar fox
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There is no dmg bonus from the passive, there is no change for my Vortex’s score from lvl0 to lvl3 Node. Thank you for nothing, Ice Blast team def not worth the money to invest.

south seal
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To clarify, my thunder/poison team made between 20-22 million dmg on the Vortex Boss before receiving the bonus, currently only 16-20 million with the double bonus. Have you checked it with the Vortex Boss?

ornate sail
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my vortex damage did increase from 32.5 to 33.5 when I went from 1 point to 2 point and I did try it multiple times before leveling it up so im not sure what is the problem

minor maple
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from 2 to 3 point nothing changes

lapis slate
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@hoary kayak
Tell them please that the problem is we don’t have the additional dmg on the end of the fight 🤣🤣🤣 not when we fight. It’s not a freaking visual bug…… pathetic company

pulsar fox
sleek dawn
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@lapis slate @pulsar fox @minor maple Dear Traveler,

Thank you for bringing this matter to our attention.

We've conducted tests in regular battles, and the Affinity buff does appear to be effective. However, it's important to note that the Temporal Vortex is unique. The damage in the Temporal Vortex is influenced by the special boss-week buffs, such as those affecting light damage. To get a more accurate assessment, we recommend testing the Affinity buff in regular battles.

Additionally, there is a known display issue that will be addressed in the upcoming week. You may choose to reconfirm the buff's effectiveness after this issue is resolved. If you still have doubts about the damage in the Temporal Vortex, please provide detailed information and your account details for further verification. Include the specific time you verified the effectiveness of the Affinity buff and the corresponding damage.

We appreciate your understanding and cooperation.

sleek dawn
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@lapis slate @pulsar fox @minor maple Dear Traveler,

We've thoroughly investigated the Affinity buff again, specifically the Ice/Radiance aspect. The numeric values appear to be functioning as intended. It's important to note that, in the final stage of the Ice/Radiance Affinity effect, it only applies to Battle Skills and Ultimate Skill. Moreover, this bonus damage is specific to skills that include damage components. Additionally, the bonus damage activates only once per skill usage.

If you have further concerns or questions, please feel free to provide more details about the specific situations in which you observed the issue. We are here to assist you and appreciate your understanding.

pulsar fox
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@sleek dawn Sorry but what is Empower Skills?