#Philto Problems in Arena

1 messages · Page 1 of 1 (latest)

woven igloo
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My Philto isn't working correct in the arena (only PvP, PvE is fine). The first ultimate, whether with or without rally, works perfect. The second only works without rally. If rally is on it's not releasing the ultimate and he's just doing his basic attacks. I constantly keep losing fights I should win because of this.

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2189319782958569472 my game ID and I'll try to get a screenshot ASP...

meager ridge
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Dear @woven igloo , Thank you for contacting us.

If you please kindly send us a video of the issue so we can better investigate and better assist you.

woven igloo
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Sorry but my video dosn't work. But here are some screenshots. I played a little Bit arena and still the same. Even without rally Philto won't cast the second ulti. I cleared my cache etc. I'm really diappointed because I spend a lot of money for this char and now it won't work and I loose in the arena sometimes just because he won't fire. Please help me!

meager ridge
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Dear @woven igloo , Thank you for your patience.

Kindly be noted that the issue has been forwarded to our relevant team for a quick check and we will be right back with you.

meager ridge
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Dear @woven igloo , Thank you for your patience.

The range of Philto's ultimate skill is 3 * 7. If there is no target unit within the skill range, ultimate skill will not be cast. At the same time, I recommended that you can put heroes with this skill range in the middle.

woven igloo
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Just did a test and the problem remains...😩

meager ridge
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@woven igloo Thank you for confirming.

in this case we might need to get a video of the issue so we can better assist.

wraith oxide
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Ultimate is working properly. Look at the description of the skill. It is three squares wide and cannot hit diagonally.