Visible pity counter for banners

[glad kelp]

I think it could be very useful to be able to see how many summons are left for the guaranteed pity. It would improve the user experience by a good margin ! Thanks for your reading !

[tardy haven]

Honestly I think it's so there's always a case of "almost there" but never too sure unless you keep track yourself.

It's a good way from a business perspective to entice player's to spend a little to hit that next lego.

That's my assumption anyway, afaik no gacha has an in game mercy/pity tracker so I'm sure there's a reason behind it.

[glad kelp]

I'm talking from a consumer point of view

[tardy haven]

because it doesn't fit their business view.

I'm saying, it's probably been debated and as a whole they've decided the game will be more profitable if you can't see your personal mercy

[glad kelp]

While it's possible that this topic has been discussed, I'm free, as a consumer, to make that suggestion. According to me, that suggestion would improve the consumer experience.

[tardy haven]

I'm not saying you're not entitled to suggesting it, I'm just stating why it's unlikely they'll ever add it.

It's not me saying, delete this, terrible idea.

[glad kelp]

What I mean is that you could be making a point for the business (which is not proven), but my suggestion concerns the customers and improving the customer experience.

[tardy haven]

I'm just a Discord "coach", but a player no different to yourself, a lot of people like the mystery of not knowing so the Yolo effect feels more exciting, if that's the reason then I guess they could make it a toggle tracker. But I honestly think the reason they don't do it is as I said earlier, when you think you "must be close" you're more likely to spend a little to hit that next legendary pull.

Which is why we just say save you dice until you have 35 to pull in a row or just yolo on a standard banner as the pity carries into the next standard.

[glad kelp]

I mean the excitement is a new argument. Prior to that you were speaking strictly from a business point of view, which I don't understand coming from a consumer.

To me it's had the opposite effect because I can't get excited if I don't know there is a legendary soon 😅

Rates are low like any gacha game so getting a legendary without pity is not a fair expectation, just a nice thing to happen

[tardy haven]

Because when a customer requests something the developers will answer it from a business perspective.

I don't make requests that I'm pretty sure would get shot down as it doesn't make sense to the business.

[glad kelp]

You also say that improving the customer experience that way has no viability business wise, which I completely disagree with

[tardy haven]

But that's your opinion which I'm not saying is wrong, many players who yolo would not be happy with a visible tracker, they could just as easily lose them.

[glad kelp]

Every gacha game I know shows the pity, which leads me to believe it's actually the opposite

[glad kelp]

Maybe then you could agree that it would be nice to have the option to see the pity timer inside the customer service page

[tardy haven]

Yes, I can agree, I never disagreed. My original comment was essentially stating there's probably a business model that suggest not knowing your mercy, generally speaking will entice a player to spend a little extra.

[glad kelp]

I'm glad we've come to the same conclusion that it would be nice to have an access to the pity timer for the customers who want to see that information

[tardy haven]

I still hold the opinion that it won't happen for whatever business reason they have for it though 😅

[glad kelp]

It's up to them to come up with a reason to not listen to their customers. Hopefully a good reason.